-
November 2023 by Angelica C.
Why have a number if you're not going to answer! Why is shipping a cap n gown that weighs less than 2 pounds $15! There's no way shipping is that expensive
-
May 2023 by Ann-Marie
Very good experience! Very nice people!
-
May 2023 by Andrea Haugen-Aguayo
Very good experience! Very nice people!
-
May 2023 by Meeks Seals
The staff was extremely friendly and helpful!
-
October 2022 by R-lin Capusi
My son ordered a tassel 2 weeks before graduation (5/18/2022) and he received it 2 weeks after graduation so we returned it but until now we haven’t received the refund and EveryTime i called them it’s always “we gonna request your refund wait for 7 to 10 business days and again and again until now!!!!%!¥£€@$”!!!!!??? So finally I received the refund in form of check 9/23/22 but the name on the check was wrong!! Therefore i can’t deposit it or cashed it because of the wrong spelling ??♀️
-
September 2022 by Patti Johnson
I reordered my class ring that had been stolen some time ago. It did it on-line and it was easy to do. I got my ring today and it is better than expected! Really nice. I got the two-tone and it is very classy. Thanks so much Jostens.
-
September 2022 by Patti Pierucci Johnson
I reordered my class ring that had been stolen some time ago. It did it on-line and it was easy to do. I got my ring today and it is better than expected! Really nice. I got the two-tone and it is very classy. Thanks so much Jostens.
-
July 2022 by Jaime Faulkner
When my son's class ring did finally arrive after much confusion and failure to communicate we realized it was the wrong school mascot. This was 2 months ago and we are still waiting on a replacement ring. I finally reached out today as I have not heard from the Jostens reps even once this whole time. They said it would take 6 weeks so I gave them extra time for shipping, etc. They said the ring was there in their office, I should've gotten an email or text then asked when I'd like to drive the 2 hours to their office to exchange the rings. My son did not have his ring for graduation but will at least get to SEE it before he leaves for basic training in the US Navy. I have one more child I'll need to buy a class ring for but it will NOT be through Jostens. I will also advise all my friends and family members to avoid Jostens products whenever they can.
-
May 2021 by Silver Fox
Line outside but the wait is not to long
-
May 2021 by Maria Macias
The ladies there are awesome! Very helpful and made everything go quick and easy.
-
February 2021 by Akenia Diaz
Rude as hell for no reason
-
February 2021 by Carlos Zuñiga
Grate services, real quick and easy.
-
June 2020 by Joy M.
BEEN WAITING ON THE LINE FOR TWO HOURS AND STILL NO ANSWER. It has been six weeks and I still do not have my college graduation gown. I haven't been able to take pictures or have a graduation party because they are taking so long. I'm a first generation graduate and was looking forward to receiving my gown
-
June 2020 by Arin B.
We ordered a tassel for my son's high school graduation. We placed the order back in Feb, 2020. In the weeks preceding the end of the school year, we hadn't received the tassel yet. So we placed several phone calls to Jostens to try and get shipment status. No one answered the phone. No one returned our voicemails. Now, 2 weeks after graduation, the tassel arrived in the mail. Not very useful any more.
-
June 2020 by adrian lopez
I was given the wrong size for my gown for west high it's way to big I'm 6'2 and I got 6'4 - 6'5
