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December 2023 by Janine P.
My experience overall was okay. My fiancé and I are on a budget for our wedding. As we all know weddings are extremely expensive and will do anything to save. We were wanting to pick out a dress shirt and tie for my fiancé. The customer service was slightly rude and sassy. My fiancé kindly asked a worker any other options he rudely said "I gave that one to you for a reason. We don't have any other choices." I was confused and shocked in his tone of voice. Overall, wasn't the best experience.
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October 2023 by Hannah C.
Howard was awesome - helped us get exactly what we needed, friendly and informative on the products too. Couldn't have been a better experience with his help.
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October 2023 by Brian T.
In the Bakersfield store tonight, I was greeted at the door by a very friendly and helpful young lady named Selena. I explained I needed a suit quickly for a very important job interview, and she proceeded not only to show me what would fit, but gave me sound advice on the best fashion look for a job interview. I was blown away! In less than 30 minutes, she had assembled my outfit, and put me first on the next morning's to-do list for the store's tailor (I had a flight at Noon the next day)! I will not only be shopping again at Mens Wearhouse, I'll be calling ahead to make sure Selena is working on the day I go. My advice: give her a raise, and an award for above-and-beyond customer service. Speaking as someone who's owned a couple of service-intensive retail stores, I have no doubt Selena is a future Mens Wearhouse store manager!
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September 2023 by emma higareda
The best place to work ?
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August 2023 by Daniel T.
Very unprofessional! As soon as you walk in it smells like moth balls. Very outdated. The staff threw clothes at me to try on not even taking any of my measurements and it was so baggy which I told the lady. She pretty much said too bad and seemed annoyed at me as soon as I got there. Sorry I'm not going to pay $250 for a suit rental that doesn't fit when I can go buy my own. And rudely called my friend (who's getting married) saying there's a charge of $50.
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July 2023 by Jorge Contreras
(Translated by Google) They open at 6:30 very friendly and fast(Original)Abren a las 6:30 muy amables y rápidas
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May 2023 by Austin W.
I used them for suit rentals for my wedding and regret it. The suits were very I'll fitting and they made multiple different excuses on why they wouldn't honor a discount that they gave me for enrolling in some kind of promotion. Complete waste of money and terrible customer service
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May 2023 by Evonne C.
Nice stuff expensive though. You will spend over $250 for a suit. If you are looking for a suit for an event that's one time rent a tux. Very organized and they could use another employee!
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March 2023 by Benjamin K.
I haven't had a new suit since my older sister's first wedding 20 years ago. Two spouses and 60 pounds later, it was time to go shopping. My lovely wife and I came into the Men's Warehouse on a recent Wednesday evening with the intent of finding something that fits, getting an idea of what my measurements are, and quickly leaving to go shop online for something cheaper before being guilted into buying something. The mission failed. But that's okay! After just a few minutes of browsing we were greeted by a very kind and knowledgeable gentleman named Howard. Howard complimented the jacket I was trying on and remarked that I had picked the perfect size. He pulled out his tape measure and confirmed this before asking what occasion I was shopping for. After getting some details, he suggested a better-looking (and less expensive!) option that looked great. My wife was beaming with pride. I actually felt kinda handsome. Howard confirmed my measurements once again and helped me pick a nice shirt that worked with my humongous beer belly, long arms, and walrus sized neck. Sold! This was too easy, and there was no pressure. I spent a few bucks more than I had planned, but I was out of there in 20 minutes and feeling sharp.
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January 2023 by Tracy J.
My son went to rent his first suit for formal. We explained up front we did not k ow what we were doing. They did not explain the process or how things should fit. The proper way to wear the items. Just handed him try on clothes and asked how they fit. Didn't check for proper fit NOTHING. He ended up with a shirt that was to short and tight in his mid section. Not a good first experience.
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July 2022 by Jacob Hernandez
Strict 5am appointment time for drop off, showed up at 430am to be safe, absolutely no one here in the shipping department and the few people that are here in the front office carats they can’t help me. Directions on rate con says to press button until someone opens gate… took 3 hours to unload 4 pallets
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April 2022 by Karla G.
We came here to buy a formal outfit for a wedding and we are very happy with the service here. Johana V. was welcoming, helpful, knowledgeable and answered all our questions without hesitation. Thanks for your help!
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February 2022 by Lee G.
I would like to first start off by saying the staff in this store have always been very friendly every time I have shopped there. All the staff I met are always helpful, courteous and respectful. My issue with this store is in regards to the tailoring. I've purchased a couple of items at this store for my son, and both times they've had to readjust the tailoring after it was supposed to be completed. On this most recent visit, I purchased a suit jacket and a pair of pants for $475. I wanted the pants tailored for a full break with a cuff at the bottom. When we returned to the store after the tailoring was complete. The pants were too short. The staff gladly took them to the back and corrected the length of the pants. Unfortunately, the pants no longer had a cuff at the bottom like I requested. The staff reported that once they took out the correct length, they no longer had enough material to cuff the pants. What is the point of measuring someone at the beginning of the process and asking the customer their preferences, only to not complete them properly the first time and loosing the customers request all together?
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January 2022 by Christopher L.
Steer clear of this place. I wish I would have used a local company for my wedding tuxes. First my dad and brother go in to get fitted and there is 1 person working in the store. So this person is trying fit my dad and brother and then leaving to go help any other person that walks in. My dad was beyond irritated after being there way longer than he should have and then asks to use the restroom. Naturally the bathrooms are not available due to c0vid for some bs reason and was recommended to go use the toilet at subway. Next I go in to get my sons and 2 other groomsman fitted today and this guy is guarding the door not allowing people who need to get fitted into the store claiming the power is out. The lights are on in the store so I ask we could get fitted and if the measurements can just be inputted later? This person was rude as hell and just says to come back in an hour. I asked again if they could just write down the measurements? He would accommodate us even though by the time everyone got fitted we probably would have been there well over an hour. Bottom line is men's warehouse is very unprofessional and rude. Wish I would have used another company.
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September 2021 by Esmy A.
Went in to rent a tuxedo we didn't even get greeted or asked if we needed help with anything... waited 15-20 mins not a word said to us so i told the gentleman working that we wanted to rent a tuxedo and sent us to the other part of the store to wait again. I just wanted to get a estimate of how much it would be and to see the different styles they offer but they take too long sadly won't be coming back due to the bad customer service..
