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April 2025 by Jeremy Stein
Worst store out there. Won't help you unless you give them your account# first or are there to get a phone or new line. Even to get their free T-Mobile Tuesday stuff, they want your account. Do yourself a favor and go to any other store if you have that service.
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January 2025 by Kat Nayeli
Just came in the other day I believe it was around closing time 6pm. The man behind the desk already didn't look happy as I ask questions regarding my phone plan/Internet he was already giving me additude. Staff wasn't being helpful at all.
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January 2025 by Patricia Soft gutierrez
They were awesome
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August 2024 by Sam Bratt
They never answer the phone and customer service is very slow not mention that metro service sucks in general
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December 2023 by ADELE JENKINS
Gisele gyatttttttt
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August 2023 by Juana Perez
I give five stars to Cruz. He always helps us , he is very good at customer service ?
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July 2023 by YOLANDA H.
Very friendly.
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January 2023 by J. Gonzalez
Horrible management service. Wouldn't advise anyone to shop there.
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January 2023 by J Trevino
Horrible management service. Wouldn't advise anyone to shop there.
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November 2022 by Vall Silly
Cruz always goes beyond to assist.
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November 2022 by Angela Ramirez
Girl that helped me suggested a money saving plan that cut my bill in 1/2! I was very excited
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August 2022 by bobbie bellacetin
I moved to Bakersfield about 7yrs ago and I needed a phone. The store here on Mt Vernon were so nice and helpful. I bought 2 phones there. The last phone I bought was 4yrs ago. Time for an update ☺
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August 2022 by Denise
Great customer service over at this Mt.Vernon location! I have 3 Metro Stores near us but not customer friendly.
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July 2022 by higinio ortiz
Excellent, very attentive, the boy who serves is very friendly
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April 2022 by Christan Nunez
the employees are very friendly and assist you no matter what problem you have
