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November 2022 by Google user
I went to the metro store today and the girls exceeded my expectations. I will come back to this location and send my family in too.
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August 2022 by Lucia “Petra” Rosas
Good??
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July 2022 by Junior Flores
I went to the metro store today and the girls exceeded my expectations. I will come back to this location and send my family in too.
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January 2022 by Ivan L.
I went in to pay off my lease and turn in my old phone but they refused to allow me for some reason. I purchased a Google from directly from the Google store and they insisted on having me hand over that phone as well when there is no need to put hands on it at all.
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September 2021 by Lucia Rosas
(Translated by Google) Good(Original)Bien??
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July 2021 by Lino Ortiz
(Translated by Google) Friendly treatment good price(Original)Trato amable buen precio
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March 2020 by Federico Cervantes
(Translated by Google) Well service 100% Jacquelin is very friendly
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January 2020 by Edgar R.
I come to the T-Mobile store on Niles because it's close to my home. But it seems the customer service gets slower and more incompetent every time. Of your looking for quick service skip this place, if not bring a lawn chair because your fixing to wait a very very long time.
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September 2019 by Keilly A.
The remodeling is nice but Not the best location, the couple times I have gone I've gotten adittude from the workers, even after still being polite. it won't kill someone to be nice. I pay a bill and it's not a big deal to not receive the correct change back because it won't hurt me but come on just give your customers there change correctly as it should be.
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July 2019 by Lilly R.
I stepped in to get an upgrade for my boyfriend and were greeted right away. Enrique was a great sales rep, very friendly and informative. Let us know our options and bill information. Never a weird, awkward moment ( because Some reps can be very quiet ). Because of how comfortable I felt I will definitely be coming to this T-Mobile for any services I need help with! Thanks guys!
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March 2019 by Gerald D.
Went to this T-Mobile location since I didn't want to drive to the other side of Bakersfield. When I walked in me and my brother were greeted by an employee who also asked why we came. We needed a phone for our dad, and the employee assisted us in doing so. The employeee was friendly and fast. While doing his job, he would communicate with us so we just don't stand in silence. Overall my experience at this T-Mobile location was great!
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February 2019 by Eva Hernandez
Awesome customer service Best Service I had all year
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February 2019 by Maria D La Luz Chavarria
(Translated by Google) For my Metro by T it is very good because I have more than ten years with this service and I have no complaint about the
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August 2018 by Gerardo C.
3 years with Verizon. And it hit me. I was paying too much. 220$ for 2 phones. Per month. T mobile it seems out of nowhere is now a fierce competitor and grabbed on to the Title of Top Tier phone service with way better deals. I went to this store thank you guys for the swift change of services. Less than 2 hours. Oh and now I pay 140$ for the same unlimited services. I can't tell the difference with service I still have Fast 1080p video stream and it's all good. Glad I switched. I'm saving money. Jose helped me out btw. Good guy. Tries hard and does all the work for you.
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July 2018 by Lexie D.
If you ever go in here, I'd recommend asking for Daniel P. He's an outstanding rep. He'll make sure you're taken care of. I've been a loyal T-Mobile customer for the last few years because of him. I have never had any problems that he couldn't fix. I love my service, phone, tablet, watch, screen protector/cover etc. Thanks tmob
