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January 2024 by Jesse Brazil
12/13/23I hope they call me back with an offer for unlimited car wash because the machine broke the back cover of my side mirror off.1/7/24My mirror has been fully fixed and restored (see last two photos) and paid for by the car wash. This kind of customer service is what makes a business Excel.Thank you for your service.
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December 2023 by David B. Sharp Music Ministry
Extremely friendly staff. Car wash and results are amazing. Find the right time to go, car was is always busy.
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November 2023 by selfpxin
Theirs been some times of this but today was crazy the workers must have been stressed out that their was a lot of people in line so they decided to put us very close to each other while getting a wash to get more people but man I was super close to crashing the guy in front and the person in the back was close to hiting me. I guess the guy in front accidentally hit the brakes and moved back a section and I moved up since he braked I was sure I was gonna hit him so I braked as well cause I’m not lying if I didn’t brake I would hit him then the machines stoped it sounded like someone’s car collided I was sure it was mine but good thing it wasn’t or it could have been other noises but
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November 2023 by Arkan Ali
They have a manager that talks to his friends and not doing his job. He's lazy. No other employees were helping us. I couldn't find someone to request no bug spray.
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October 2023 by Ikleel M.
If you want to know what it's like to be cattle, herded into close quarters, and sent into a conveyor belt into a slaughter house, look no further than Mister Car Wash on Mt. Vernon. The employees here have less than the bare minimum of common sense required to understand NOT to pack every car close together so as to prevent a crash. They seriously treat everyone like cattle, packing everyone so close to each other that you're practically inches away from the car in front and behind you. I was involved in two incidents where their conveyor belt stopped midwash and my car continued forward, crashing into the car in front of me. I have filed complaints both times and they did absolutely nothing. If I wasn't so keen on keeping a clean car and pressed for time, I'd hand wash my car. My advice to you is to not listen to the person directing traffic onto the conveyor belt and give yourself and the car in front of you ample space in the event of their conveyor belt mechanism shutting down midway. The traffic director person will get annoyed, but who cares. Personally, I enjoy annoying them considering my history with them. If you desperately need a car wash, either consider going to another location in town or, like myself, begrudgingly go to this location with my recommendation in mind.If you're upper management reading this, don't bother replying. I most likely won't read it.
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October 2023 by Gary E.
They don't do as good a job as they used to. Also, the pressure fold the mirror in on the passenger side. They don't spray the bugs off the front of my car anymore or the windshield and it was still dirt in the back of the car on the back car in the window and we have a white palisades 2022 so when I come home, I wipe down the vehicle.I have gone there for years, It to be a lot better with a lower price and even less equipment. Drgwe
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August 2023 by Robert Kofron
Staff is very friendly. The car wash itself does a good job. The drying could be better, so you'll want to bring a towel or purchase one. They had a pretty good deal for $29.99 a month for the unlimited ultimate wash, but that is going up to $34.99, which still isn't bad if you have a dark colored car in this dirty dusty town.The quick lane is pretty nice. They put an RF sticker on your window (with the purchase of a monthly plan), so you don't even have to roll your window down.
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August 2023 by Enrique Tovar
WORST CARWASH IN TOWN! This carwash company is defenitely one of the worst one's from Bakersfield area. I am paying $19.99 a month so I can take advantege and use this service with unlimited washes per month but everytime I gp to this location the carwash opens late as they decide to check their machines after opening time instead of trying them earlier or a night before and the always have a excuse about their machines being down making us wait 10, 15 mins due to their incompetent service they provide. If they know they do have an issue w their carwash why their staff don't inform us on time so we can get out of line bit instead they are just sitting down being careless w no shame. Management don't even care for you or have empathy as well. I am filing a full complaint to headquarters so don't even care to excuse yourselves here. A refund should have being given after so many times this happens instead of a simple sorry.
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August 2023 by Matthew Flores
East Bakersfield location is always a terrible outcome with our vehicles leaving dirtier than arriving... We drive to the downtown location where it is better but cost more for fuel to get a wash, hope they can get the closer location up to standards for convenience!!!
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August 2023 by يمني حر صامد
I really really think it’s useless to buy a membership where you have to spent 30-1 hour drying your car as if you washed it yourself also vacuuming doesn’t work plus you car gets scratched up for that I canceled my membership and going to start washing my self scratch free it will take the same amount of time I spent there……
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July 2023 by Jonathan MaGarett
The attendant pointed to a sign on the right. Before I could read it she was spaying my windshield. We drove in from out of town and I've never been there before, so we thought we'd give it a try. What I didn't realize was the sign said to put it in neutral. Going through the 1st Part of the wash it a black out. You can't see anything. Next thing I know is I'm running into the back of a pick up truck. After pulling off to the side of the building, there was very little damage, and we went on our way. What I didn't realize is that my truck locked automatically when I went to check, and I was locked out for over an hour with my dogs, wallet, and phone. If it wasn't for a food samaritan, co.ibg back to help it would have been a disaster. Attendants should ensure drivers are clearly aware of protocol.
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July 2023 by Evelyn Barahona
Staff is super friendly but the vacuums don’t work that well.
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June 2023 by john long
Crappies car wash in town. Even the 22 dollar one won't clean your car. Toulk my fleet vehicle here twice with same result. Still totally filthy. Never going to take any cars to this place again. Mister is a good name. They mist it only and missed the dirt, very apt name!
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June 2023 by Jacky Garcia
Sometimes images speak louder than words and I don’t want to get disrespectful out of the anger I’m feeling right now so I’ll just leave an image of the back of my car after it got rear ended while getting “washed”. Maybe to some it might seem like a minor scratch but I think what got me the most was how the workers didn’t even notice the damage the machine they operate had done even though the alarms went off.
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May 2023 by Marc E.
Definitely a subpar wash. Specially at its price. Unnecessary attendants that want a tip for putting your card into a kiosk that you could've done yourself. I am really starting to think that for all the different prices in the wash selections, your car would come looking the same. Lol. At least the place looks nice or I would've said zero stars.
