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December 2023 by Linda Loo
I love this place. I never have to wait very long at any location and for 20 a month I can wash my car as often as I want
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December 2023 by Gilbert Hernandez
This drive thru car wash leaves some dirt behind and with going in for the second time ?
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November 2023 by Keith Hernandez
On October 13 I purchased an ultimate car wash which lasts for a month. You can get as many car washes as you want for a month. I have taken my car through the car wash a few times but I didn’t dry and I just left because I was busy well on this day I decided to take my car to the car wash and I had time to dry it so I went ahead and I dried it when I got to the passenger side I noticed some damageit seems the brush had grabbed the edge of my rear bumper on my 2013 Camaro and pulled it back and it was sticking out about 3 inches and then reported it to one of the management they took some pictures got my information and said they get back to me and 72 . 72 hours came and went and she never got in touch with me so I called them and I left a message with a different manager well the original manager Christina that had spoken to before called me back. She informed me that they wouldn’t be fixing my car because the damage was pre-existing, I told her that wasn’t true that I had just got the car from a car lot. There was no damage to the car till I came to the car wash she disagreed and I told her I wanted my money back from before and she said it took five days well the weekend went by and I hadn’t received a refund so on Monday I called and spoke to a different manager and told him what it happened. He also looked into it. He also said it was pre-existing condition and they couldn’t fix my car and I told him well they told me they give me a refund in five days and it’s already been like eight days and I still haven’t received a refund. He says well let me look into that and we hung up that upset me so I left a review on Yelp. The corporate office of Mr. car wash contacted me on yelp and said I should either email them or call them so they could look into it so I emailed them. I talked to Mr. Sanchez. I gave him my information told him what location the damage had happened. He said he’d look into it then about five days later a man contacted me for Mr. car wash, and they also said that the damage was pre-existing, which was a lie because there was no damage to this car when I bought it and I haven’t had it that long and I have been talking to a lot of people about this and they’re saying yeah they damage my car too or oh, it ripped my mirror off or it ripped my license plate off it scratched my paint I talk to people at work they said the same thing I won’t take my car through that car wash especially at that location because it will damage your vehicle. It scratched my Lexus you know I know that it damaged my car and then it took 12 days to get a refund so this is a buyer beware type deal where you better be careful if you go through that car wash because the damages your vehicle they’re just gonna say it was pre-existing, they will say they have cameras, so they can turn the situation into their favor. Very crooked business!
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November 2023 by Wayne Dugrenier (Lilwezzy17)
You know the staff and the service here are awesome but when it comes to applying for work with this company It is literally a joke you used to be able to apply online and then contact the store manager directly for an interview nowadays you have to jump through hoops and play phone tag with an online recruiter and hope and pray someone actually responds and gives you an interview I interviewed several times specifically with this location and I have been turned down for a job opportunity each and every single time and I'm sick of it. It really pisses me off to see 18-19-20 something year olds conducting interviews and making hiring decisions and here you have a 30 year old with YEARS of experience in customer service and the medical field and I can't even get a bare basic position with this company it's b.s is what it is
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October 2023 by Mark Lewis
The staff are so friendly and helpful. There had been an incident on the highway and lots of pumpkin pulp was spread over the road. The car to our left didn't slow down and covered the side of our black car with orange pumpkin pulp - see photo. Mister Car Wash sorted us out. I would 100% recommend and thanks again to your staff who helped us.
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September 2023 by Alonso Montes
I had a fantastic experience at this car wash! The prices are incredibly affordable, and the service is so easy to use. The first time I went, my car didn't get as clean as I'd hoped, but the staff was so accommodating. They let me have my car washed again, and this time, it looked spotless. It's safe to say that this car wash cleans better than any other in town. I highly recommend it!
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September 2023 by nini max2
Love this place. My car did not get clean the first time .They allowed me to have my car washed again.
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August 2023 by margaret smith
I'm on the fence about these things sure they put soap and water on your truck but if you have a really nice car I wouldn't drive thru that .
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July 2023 by Frankie Powers
The service here is not good at all. I went through after work for a wash and the people in front where pushy on me getting there new titanium wash which is pretty pricey for a drive thru car wash. The guy guiding me in did not direct me in when I thought I was centered he kept waving me forward till I hit with the driver side against the rail for the machine to pull me forward. After I hit he started pointing for me to move over but the damage was already done. I filed a claim but won't remove bad review til results my car is a lease I can't afford a new rim on a brand new lexus.
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July 2023 by Tammy Niemann
I visited this location on Tuesday June 27, at about 5pm. I wasn't paying attention to the time, and didn't realize it was getting off work time. All lanes were backed up. My sticker was scanned and the gate opened, but I wasn't able to pull forward, so the gate closed again. The attendant was able to scan my sticker again, and held the gate open for me until I was able to drive further. He did that for several cars until everyone was through. The person at the entrance of the car wash did an excellent job at keeping track of everyone, and made sure we all got the proper washes.
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June 2023 by Vickie Fritts
They just raised their prices again. From $9 to $10. They used to hand dry your car. Now that's $2 extra. So, a total of $12. Hardly any soap was used. I'm going to check out Mr. Carwash next time
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June 2023 by jessie b
I love the service here. Everyone is always in a good mood and smiling and their stuff always works! No broken vacuums here lol
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May 2023 by Arash Shahin
I highly recommend this place; the staff are very welcoming and friendly. Also, the service is quick; no time wasted. Kudos to the manager! It would be even better if they had towels, either reusable or disposable, to wipe off the remaining water drops and residual stains, bugs, etc.
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May 2023 by James Tansen
I went to the Mister Car Wash on Olive Dr near Hwy 99 and when I went to dry off the water I noticed the car wash didn't even touch the rear of my car. It was completely dirty and dry. So I drove to the one I normally go to on Coffee Rd near Rosedale and went through it with no issues.
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May 2023 by William P.
They scratched my rims up on the driver side on my brand new car! When I filed a report with the manager he admitted they use an old chain driven system at that location unlike their other locations in town. I was supposed to hear back from an investigation within 5 days, I've never been contacted to this day. I've called corporate several times and when you can get through they give you the runaround and tell you they're going to contact the location and they will get back to you but never do. It's been well over a year. I know there are others who've had their car damages well with either no response or complete denial we should file a class action lawsuit against them.
