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December 2023 by Silvia C.
We were just told that no more courtesy vehicle trash bags are going to be provided for customer, we pay monthly dues and that's very convenient. We go to the Gosford location and went today 12/27/23, middle values had very little suction its always something . Not a happy customer.
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November 2023 by The70sDiscoKing
When I was going through the wash they offered me to go through again if the first wash missed any spots. I don't often hear that at a car wash facility so I'm happy to recommend them!
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November 2023 by Ruth S.
Lines are always long, so if you can’t spare time…you’re out of luck. Some vacuums are just their for show, only a few have really good suction. This location has one of the largest spaces to park and “vacuum” so there is always an open space. That’s why I was generous with giving it four stars.
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November 2023 by scott herring
Awesome place to go to run my car through. It is a bit of a wait but the reason is that it is so popular. Buy the monthly unlimited plan. Well worth the price. Greeted by warm and friendly staff that appear to enjoy their jobs. Great job Bakersfield.
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September 2023 by Jack C.
Despite being a long-time customer of this car wash chain, I find myself frustrated with the Gosford location. Unlike the service at the Buena Vista location, Gosford's operation is janky, with car wash tracks that have somehow damaged my Rims. The employee guiding cars onto these tracks seems both distracted and inexperienced, further exacerbating my concerns. When I attempted to address these issues, I was told all managers were on break and was promised a claim would be filed employee did take photos. However, no one has since reached out to address this matter. Given this series of disappointments, I see no other option but to cancel my memberships until a significant improvement in service is evident and my rims are fixed.
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August 2023 by Marcella R.
I have a car that is about 3 months new and I noticed circular scratches on the back drivers side bumper. This is the only car wash I use, multiple locations, and they denied it is from their equipment. She said if they were to scratch the car, the whole side would be scratched. I just wanted them to buff it out. I will start checking my car after each wash.
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August 2023 by Callie Rae Moses
Young man looked like he was in a hurry, although there was no one behind me, and was motioning for me to move forward. He wasn’t paying attention to my car at all. My tire didn’t align well and my car jerked forcefully. He still motioned for me to continue pulling forward even though my car entered incorrectly. As soon as I fixed my alignment myself and without his help, he promptly left. Maybe it was the end of his break and he was in a rush? Poor poor service. Will he take responsibility if something happens to my tire?
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August 2023 by Pinkar I
There should be less than one star rating for the rude people at this location mainly the two male employees I hereby describe here. One of them is now at the Ming location while the other one, kind of tall, black hair, wears dark sunglasses all the time, are just impossible creatures. These two are so very young, what experiences could each one of them have had in life to be such ugly beings? Why do they mess with the wash I pay for monthly when either one of them is at the car wash entrance? Why are the employees at this location, particularly the male beyond rude and ugly in their behavior? The employees here are so argumentative with customers. I pay for unlimited wash monthly and I am not the only customer who runs my car through twice to get my car cleaned. I am just guessing that is why these two particular employees I described earlier are just down right ugly to me. I am quite sure there are clients who wash their vehicles everyday and I am quite sure some people run their vehicles thru multiple times. What is the deal? Why do these people push whatever buttons that disallow what I am charged for monthly? I wanted to cancel this membership last week, but no one was around. I just got billed again a week ago; hope I remember to cancel the membership before another billing cycle because I can no longer tolerate rudeness of these two: just disgustingly sickening.
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August 2023 by P G
Gets the job done decently but not the greatest. I have a black truck and I get swirl marks like crazy! The vacums don't always have the greatest suction. Most of the time they are out of the trash bags which suck because those really do come in handy. Pet peeve is people who go through the membership line and DON'T HAVE A MEMBERSHIP! Ugh they gold up the whole line for actually paying members
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May 2023 by Anthony D.
They don't accept cash. Wtf? That's all I wanted to say but 80 characters are required for a review.
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May 2023 by tamara ulferts
Decided to try Mister Car Wash, as I have recently moved to the area. I ordered the most expensive wash offered which included a wax coating (I think that's what it was called). The assembly line wash and dry was very quick. Unfortunately, I was not impressed. There were still bugs on my windshield and the car wasn't dry. I wasn't sure there was wax applied either. When choosing the wash I wanted, the nice kid asked if I would like to give a tip, I gave $5.00 After the wash, I wondered why I gave a tip. A trip though a gas station car wash would have saved me about $10.00
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May 2023 by Robert Hudson
I am a member here. I have to say that there are times that my car does not get cleaned. They may need to adjust the brushes and they have the line move through to fast.Service: Vacuuming
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May 2023 by Michael Jaranilla
What can I say about this place it's a quick place to go to wash your car. If you have a little time to kill there you go. Customer service is very friendly, helpful, outgoing. I recommend getting the membership it's worth it. Although they used to have this one I don't know wax or soap that they used to use that smelled like bubble gum or something smell really good turn on your AC and it just goes right into your car. But they stop using it I wish they'd bring it back. But other than that if you want to go to a place to get your car done this is one of them and you could also vacuum your car.
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April 2023 by Damon Fleming
Inexpensive and does a decent job. The vacuums at this location work so that's a plus. Usually crowded but easy to find a vacuum spot. Bring your own towels because you'll need to dry and vacuum the car yourself. But the cheapest wash is only $10 so it's worth it. I just use it to clean my car when it's lightly dirty.
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March 2023 by Yhel J.
I have been going to this carwash and I haven't had any problems until their vacuum don't suck gunk as much! It doesn't have enough suction and since I got a new car I noticed that I always have to stop because it won't scan and they said it's the windshield but I was okay with that until I noticed that my paint started chipping and I don't know if it was the soap that they have or what but that day some paint came off after the wash
