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August 2023 by Liz C.
I placed an $300+ online order for delivery on 8/14 that was delayed a day and a half then subsequently cancelled. I placed a second order in the same amount on 8/18. That order was also delayed. I went to the store to pick it up at my designated time. When I was in the spot I was contacted by the store, and told my order had been picked up by a delivery driver and stolen. I was confused because it was clearly a pick up order. The girl on the phone had such an attitude. I asked her what her name was and she hung up on me. I had to contact the 800 number and get a refund. Both orders will take 10 business days for the refund over $700 in total. Do not shop at this store online or otherwise... unless you want to be robbed.
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August 2023 by Emerald P.
I've been calling for two days and no one answers the phones. My delivery order has been processing for two days. I even called corporate to have it cancelled and nothing has happened.
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August 2023 by Lorie S.
Delivery service is horrible. Made two orders over 200 each in less than a week's time and never got them! My cameras prove no one came either and the picture they show of items left at my door is a black screen. They need to hold these people accountable! I think the delivery people think it's better to steel your order rather than deliver if they can make more money from that than what they do hourly. I won't be using the app for delivery anymore!
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August 2023 by Patriot 1.
one of the worst walmarts in Bakersfield. in over hundred degree weather this store always has it sweltering hot in here. had my clothes i wanted to purchase picked out and tried on. i go to check out but needed price checks before i got in line. i asked an employee for price checks and instead of helping me she pawned me off to customer service. she wasn't doing anything by the way. and whats with the creepy self checkout stations where it's recording my face the whole time? creepy. oh and again walmart is out of cash and won't take cash? i don't work here so stop trying to make me check myself out. this store is very creepy. and walmart charges an arm and a leg for clothes made in other countries, no thank you. i will not be back to this creepy store
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July 2023 by Penny C.
Recently my husband and I went to Walmart to pickup a few things. When we were checking out a very nice man greeted us, I can't remember his name unfortunately. When we arrived home to unload groceries we were missing a bag. We hurried back to the store to see if we could locate it. No luck it was gone ! We spoke to the gentleman that we were speaking to as we checked out and explained to him what had happened. He was so kind and reassured us everything would be okay and that if we went to customer service they could help. He even offered to come help us if need be. They were so nice at customer service they gave us a gift card with the purchase amount to rebuy our items. Bravo to the great employees at Walmart for being so understanding.
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July 2023 by Marvin G.
This place is terrible. Everything is a mess from the aisles to the lines to the curbside pickup. You can't get any help even though there are plenty of employees that arent working.
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July 2023 by Tony H.
Worst walmart in bakersfield will never go back to this location order pick up is a disaster no one helps or is concerned on how long you have been waiting customer service is a joke i did a online order was ready for pick up waited 1 hour went home they did not want to give me a refund so i came back the next day and waited for another hour and no one was able to help so i came back home demanded my refund DO NOT DO YOUR ORDER PICK UP HERE GOSFORD LOCATION SUCK ASS
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June 2023 by Nati L.
I always love to shop from this place , but honestly every time i need to send money through western union the service is closed and i need to go to the returns section to do that and always i need to wait at least 30 minutes for my turn , either you guys don't have wnough workers or they are the slower workeds on earth , i just don't get it why you guys always close the services earlier then usual and we have to guess everyrime which one to go to make our payements we need to guess , please make a decision regarding to this becayse it really sucks the wait over there .
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March 2023 by Sandra P.
This review is specifically for the grocery curbside pick up and the staff. First of all, as horrific as COVID pandemic was. Some of the new ways how we consumers buy is through curbside. As many will see this as a lazy way or even a boring way? I love it because I can actually stick to my list and won't be purchasing any extras by browsing through the isles. Second of all, it saves me time and money! Third, the staff is always friendly and provides great customer service. I can't imagine ever walking into a Walmart again.
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August 2022 by Aaliyah L.
Hispanic guy with tattoos with the slick back hair that checks the receipts continually flirts with me every time I come and says sexual things sometimes it makes me a little uncomfortable because of the things he says my friend has also said she feels weird around him and that he's asked for her number once please be careful ladies he doesn't have good intentions
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August 2022 by Ruben R.
When you order stuff from Walmart for delivery u get chips and that's it. The tip is worth more than the chips. They are getting to big for there well u know what!
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July 2022 by Yhel J.
Great place to shop! I like the curbside pickup,everyone is so nice,friendly efficient. Definitely going back! Not too bad like other Walmarts
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June 2022 by Jose L.
It's Walmart. Walmart is going to do Walmart things. Not the best place to shop. But you better believe that you could do alot worse. This Walmart is less trashy than most but it's still Walmart . My biggest gripe with this location is that the the shelves are all too often unstocked. They got a ton of people filling out online orders/deliveries but not nearly enough people restocking the shelves.
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June 2022 by Bianca L.
Absolutely terrible, over staffed and the place is still a mess. I spend 2 hours shopping through all the clutter and messy isles which personally I don't have a huge problem with but when getting up to the register and scanning all my items the register was cash only and there were no signs and a lady standing there who didn't even bother mentioning that it was cash only to people. After loading everything back into my cart and finding one that took card I was told they don't do apple pay. I forgot my main card at home and figured why wouldn't Walmart take apple pay it's 2022 and they're a huge corp. Welp I was wrong, left all my stuff there and walked out like really walmart. Do better. I'm not even a karen and it pissed me off
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June 2022 by Will T.
So I've been having, a horrible experience over all with Walmart as a Corporation and a Company. When you do everything, that's within your power as a consumer. And aren't treated the, same way by the Company that's receiving your money just let's you know how much they really don't value your business.