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September 2023 by frances wright
Last month I got my storage at North Chester mini storage. I had called the main number to reserve my unit & pay over the phone. My experience was very pleasant & easy with the representative on the phone. Afterwards I was directed to complete my unit by going into the main office on James Rd where I was assisted by Freddy. Freddy was extremely polite & helpful. The process was again easy & I was in & out in less than 10 minutes. After purchasing my lock I was all done. Freddy then went to clean out my storage unit before moving my stuff into it, which was wonderful for me, considering I’m disabled & things like this are severely hard for me to do. My whole experience with North Chester Mini Storage was 5 star plus to me. Thank you Freddy for your assistance from beginning to end. Overall I’m very pleased with just how easy the whole process went. If your looking for a storage either for personal items or to store your RV, look no further, this is the best by far, from the low prices, to great assistance & easy process period.
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August 2023 by Noah Mora
Was helped by Freddy. Very kind and fast. He’s very committed and does his job great. Thank you
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August 2023 by Gloria Martinez
Rented a storage another day and Fredy helped me and my son. No hassling and straightforward . I will recommend this storage to acquaintances.
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August 2023 by Sharon Broyles
They were very helpful, and pleasant. The unit is clean just what we needed. Had a great experience with them.
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August 2023 by Keith Pimienta
Move in was smooth, registration went off without a hitch. All in all, easy pezzy lemon squeezey.
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June 2023 by Mary Manriquez
Friendly and super nice people. I love the service. Storage units are clean and place is looks safe and locked up. Thank you, Kristin for all you help! You are truly an asset to North Chester Mini Storage.
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June 2023 by Rhoda Brubaker
The monthly rental price is continually and frequently going up with the last raise twice in two months. The monthly charge is now 4 times what it was when I initially signed the lease. There is no way to pay for a year to lessen the blow. Also the space between the units is not maintained with gravel and fines collecting making loading and unloading miserable. Finally, there is a fine and grainy particulate that is pervasive, seeping behind the door and covering the contents of the shed. Any time I go there to get things or rearrange items, I am covered in black soot from head to toe. This soot seeps through clothing and onto ever part of your body. If you rent here, wear gloves and take wipes to clean your Hana’s face and arms till you get home to shower. It’s advisable to wear a mask. The positive is that these sheds are taller that the large competitor and if you pack vertically, taking the full height you will store more effectively.
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June 2023 by Jonathan G (Jonny Garzoly)
I don't usually give 5 stars, but the service I received at NCMS was over and beyond what I expected. I was well informed during every step of the process to the point I didn't have one question. I would highly recommend NCMS for the simple fact that they inform you of everything involved, weather good or bad, concerning storing your belongings.
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June 2023 by PrincessChalklet Erin
Oh my god so informative so helpful. Staff is super friendly. And I love the paperless check-in . Eddie & Kristn are DOPE!! thanks for the help guys
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June 2023 by michelle wood
Leo is so very nice thank you Leo! And they are very clean just all around great ?
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June 2023 by Timothy Chambers
Kristen was very helpful and explained everything very well very friendly and an overall well experience five stars for sure
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April 2023 by Kristen D.
Clean facility..easy startup. Quick communication/ response to concerns. Would recommend to others.
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April 2023 by Kenneth Johnson
Polite and helpful in finding the right unit for me. He didn't get upset when the first one didn't "fit" my needs and he found one in front of a camera. Thank you!
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March 2023 by Tanner Ellis
Kristin is always very helpful outstanding at her job always keeps the grounds safe for all her tenants. Makes the company better and improved by far!!
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March 2023 by Jamie Herron
This is a great place for storage. Employees are very friendly and helpful and accommodating. Very safe and secure establishment.
