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December 2023 by Bee & Vee Vlogs
I would like to share to help save you all money. Old Navy likes to scam people for their money or maybe it’s just the old navy in the mall. I have worked retail in the past and we would honor any sale that we may have accidentally put up in racks or honor any sale online. However, I understand every store has different policies. For context: this happened over Black Friday sale.Old navy had everything 40% off with I guess the exception of some things. I got two coats for my daughter that were marked 40% OFF with a sign right above, not on the side, but right above the coats. With reason I assumed the coats were obviously 40% off. I go check out and pay but the total didn’t sit right with me so when I check the receipt it says the coats were full price. I check online and the exact same coats are 40% off. In confusion I go back to the store, as I thought it was a mistake, I ask the manager Paloma, to which she then looks at her co workers almost with a disgust face that I’m coming back to ask why I was charged full price when the rack said 40% off and online it says 40% off. She told me to get in line just to be told they would not honor the price. I asked for a refund and ordered online. Save your money and order online the staff won’t even tell you. My aunt experienced something very similar as well at the same store after telling her about my experience.Paloma was the manager on the floor that day and was no help, didn’t offer a solution, had nasty attitude smirking to her co workers when I was very polite, and was but the least bit apologetic. After that purchase it will be my last at Old Navy.
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September 2023 by lil ballers
Great selection of clothes. Very affordable. Nice staff.
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September 2023 by Angelica.G
I love shopping at Old Navy! The customer service is great and the associates are helpful when is comes down for return/exchanges.
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June 2023 by Michelle Hargett
My four kids and I had such a great time at Old Navy as usual their prices are amazingly low and they have such good quality of clothes. We tried on umpteen dozen outfits and found more than we thought would fit so we ended up buying much more than we plan to however Old Navy"s employees were so helpful and very friendly especially our cashier. Old Navy always has a great team to help any customers out with questions or their needs!
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March 2023 by Avraham Baruch Goldshtein “TXUS DLK”
Things have gotten out of reality with the pricing at these stores... well, at least since I remember.
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March 2023 by EM Chant (Jack)
My clothing from here lasts, jeans are my recommendation for any event.
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December 2022 by Sarai D.
I've been so excited to have an ON OUTSIDE of the mall and close to home, but hadn't even visited yet! We recently came just to make some online returns (an option I LOVE because you get your refund immediately rather waiting for a mail return to arrive and process) and browse a little. The store feels quite small, but it has enough variety if you need to grab something last minute for the kids or a photo shoot or something. Prices are typical Old Navy prices. The parking lot is a pain. It's shared with like 5-6 other businesses, so it's always packed. 9/10 will return if needed!
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November 2022 by D. Langford
Didn't have anything we wanted. No interesting t-shirts for my son. Quite messy inside.
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October 2022 by Heidi Mcgrew
Absolutely love old Navy, great prices, beautiful clothes, clean store, amazing staff
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August 2022 by scotty h
Minus ten stars. I waited in line for half an hour to buy a shirt i had in hand and the sign said 50 percent off. When it was finally my turn they rang me up and it came to full price, i informed the cashier that it said half off and she said buy one at full price and get the second one half off, it did say that in tiny tiny letters below the huge 50 percent off sign that i overlooked so i left. On my way in though two woman walked out of the store with a bunch of clothes hidden and the security alarm went off and nothing happened and they got away with it. That is what you call scammers getting scammed......
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August 2022 by myron tiede
Fairly well picked over on sizes,,,, due to back to school. Still many types of clothing available, just not the sizes.
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August 2022 by Mark McCormick
Great deals for my wife, even though not anything I was interested in thats alright
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August 2022 by Jennifer Atkinson
Haven't been in here in along time. Bought 2 pair of pricey work pants. Also got some super cash for next time.
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August 2022 by Michael T.
I received a large shipment that I did not order and tried to return it to the store. I was at the store when it opened. The person who was walking around the store acted like it was an imposition for me to return the items. She had me leave them on the counter while I shopped. I had my 9-year-old daughter with me who needed some back-to-school clothes. The racks were a mess, there was no organization after wasting a bunch of time trying to find something in her size (no organization), We finally found a half a dozen items or so for her to try on. Only to find out that all of the changing rooms were closed for cleaning. When I asked for her to try the items on in the bathroom, I was told that was against store policy. So I just tried to return the original items and the salesclerk couldn't do that. I left the store with the items and donated them to a needed family. As an aside, when I contacted old navy on their 800 number, they told me they would reorder the items that I ordered and charge me for them again and oh by the way half of the items that I ordered were no longer in stock. I will never shop old navy online or in a store again.
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July 2022 by Edward Mijarez
Old Navy has cool clothes for the entire family.
