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January 2024 by Erika H.
Been going to OT Bako since their opening. I love it! Coaches are the best, it's clean and organized. I've visited other places and I won't go anywhere else!
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December 2023 by Navi Kaur
One of the best workout studio in town. Finally something that works out conveniently with my crazy work schedule. They offer classes through out the day. Classes cover cardio and full body workouts and there’s something new everyday so you don’t get bored. The staff is very accommodating and super friendly. Every single coach is dedicated to their class. Not only the workout are fun, they always have some fun activity going on for their fitfam to keep them engaged m. I love this place and would highly recommend it.
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December 2023 by Piper Rogers
I love that Orangetheory lets you use your membership all across the country. I was in Bakersfield for work and I love getting to pop in to new locations. It's new faces, but it's the same trusted work out. Good music and encouragement. Highly recommend!
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July 2023 by Carinne Cowell
Orange Theory Bakersfield absolutely gets a 5-star rating from me! I have belonged to several gyms here in Bakersfield over the years, but none of them really got me hooked on working out like Orange Theory. Besides having amazing and motivating coaches like Becky, Jonathan and Baileigh, they have a helpful and friendly front desk team. They have great challenges to join each month and as a result my body has slimmed down, I am stronger, have more energy and I am more focused than I have been in years. I love that my heart rate monitor keeps track and that their system keeps track on calories burned, distances on rowing, and elevations and distances on the treadmill. I don’t have to do a thing as everything is monitored and kept on my Orange Theory App. They cater to beginners as well as the physically fit person. I have met a lot of great people and we look forward to seeing each other on workout days!
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July 2023 by Lexie R.
OTF is amazing! The coaches are great and I love just getting to show up and work out since everything is planned for you. For the first time in a long time I look forward to going to the gym everyday
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July 2023 by Ava O.
Great workouts, everyone there is super nice, the coaches always help and the front desk people are always friendly, definitely recommend trying it out!
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July 2023 by Ann G.
I love Orangetheory fitness, it's amazing. More importantly the coaches care and the staff are truly incredible. Coach Bre, bailegh, and front desk Tatyana and Taylor go above and beyond . Thank you!
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July 2023 by Jazmin O.
Big fan of OTF and have been for a few years. The workouts are challenging and fun! The studio is clean and the staff is very welcoming.
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July 2023 by Shannon S.
Love the workouts and staff! I recommend OT to anyone who wants to move their body and have fun.
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June 2023 by Rhea
Love how the instructors push you but only to your limits. Great place to have a workout.
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June 2023 by Timothy M.
t's rare for me to pen down a public review, but my recent encounter with Orangetheory's membership cancellation process impels me to share my less than satisfactory experience.When I dialed their number with the intention of cancelling my membership, I was met with an apathetic response. The staff member on the line was not only curt, but also dismissive, essentially brushing off my concerns without a hint of empathy or professionalism.Now, it's worth noting that I had made this call several days prior to the end of the billing cycle. However, it wasn't until after the renewal had gone through that I received a callback. This struck me as a bit sly, and left me with a feeling of being intentionally overlooked.However, the real sting wasn't their timing. It was the lack of consideration and understanding displayed during our interaction. All I had hoped for was a simple acknowledgment of my situation. Had the staff member said something like, "I'm sorry for the inconvenience, we do have a 30-day cancellation policy and unfortunately, your membership has been billed for this cycle. While I may not be able to reverse it, I'll certainly look into it for you," it would have made a world of difference to me.Instead, the issue was side-stepped, and I was left feeling like I was the one at fault. The representative even made it seem as though they were doing me a favor by processing the cancellation.Every customer deserves to be treated with dignity and respect, irrespective of the situation. It's not just about offering a quality service, but also about being attentive and empathetic to your patrons' needs and concerns. Unfortunately, my experience with Orangetheory didn't meet these standards. So, I urge potential members to be aware of this experience as they weigh their options.
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April 2023 by Brandy N.
All the staff is great. My favorite trainer is Kelly as she actually takes the time to make corrections helping you with form motivating you to keep going etc. however the main manager is horrible and is likely the reason I will discontinue my membership there. She has been so unprofessional and when it comes time to make changes to your account she stops answering your calls ignoring your text messages etc. she billed me as though I missed a class when I didn't thinking I wouldn't notice as they charge $12 for every class you schedule and miss. I never scheduled the class knowing I would be out of town. My arm device I purchased and have had less than a few months just stopped working and I wasn't given a replacement which is an inconvenience because now it can't be used for home workouts. Business is being ran like it's a big money grab. I am sure I would have a better experience if management was better. She is now ignoring my calls as I've been trying to freeze or change my membership status and I am required to do so 30 days prior to the next billing cycle and I've text called etc about the matter and she just ignores me. So now I expect because she's not allowing me to make changes I will be billed $189 for a membership I'm physically unable to use at this moment. Management is so unprofessional and should be removed as she is a bad representation of this business.
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January 2023 by Joana L Hernandez
I appreciate the environment that is set up for us everyworkout. From the energy the coaches bring, to theorganized workout plan planned out for us ( not tomention the amazing music playlist) I also love howevery set is explained to us thoroughly- especially forthose of us who are new to fitness. I never feel like Ican't" do something!
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December 2022 by Bruce Carlile
Great place to workout! Coaches are awesome - they know your name which makes a big difference. From when you walk in your feel welcome and everyone who works out here is friendly! Alllllllllllllout!
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December 2022 by Alicia Salazar
Love it... supportive coaches and members... workouts are always so much fun... every minute your there it's motivating..
