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February 2024 by T Bee
Just left this location trying to get balloons I purchased from another location blown up and was told I would have to pay MORE than what I paid for the balloons themselves to have this done . Never heard of this before in life
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January 2024 by Brenda Arechiga
The "security guy" needs customer service . He was a jerk .... The cashier no help and rude.
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December 2023 by Jennifer Magallanes
Perfect for any party
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December 2023 by Yajaira E.
Company won't make an exception at all when it comes to returns. Items are still in box unsealed/unused and they are not willing to make an exception to their 30 day rule at all, no matter what. So I suggest never buying anything from this store too far in advance.
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November 2023 by Fuzz B.
I told myself I'll still come back-- one day, some day-- but I was lying to myself. I absolutely refuse to go back to this Party City under any circumstances. I won't recommend this location. I'd rather go swimming in a tank filled with a hundred hungry sharks before stepping foot back here. Great selection of items. They usually have more difficult to find items in stock compared to the other Party City in town. It's expensive and definitely a last ditch place if the theme is really popular such as Nightmare Before Christmas, Barbie, etc. But so many items on the floor are damaged and destroyed. The manager says as long as the parent is nearby, the staff is trained to do nothing. However, if a child is destroying items in front of a staff and the parent is not nearby (within eye sight), then the staff is trained to let the parent know the minor cannot wonder the store alone. Returns on damaged items purchased unknowingly is difficult and the manager's stance on the problem is "it's not his place to discipline other people's children." Please feel free to destroy and refuse to purchase items at this store because they can't and won't make you buy what your child breaks!
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November 2023 by Angelo S.
I needed balloons and went to the Party City website. I found an ad for 15ct 12 inch balloons for $24.80, inflated. The ad included the Stockdale store. See the ad. The clerk who I spoke to said the website and pricing are from the corporate office and the Stockdale store does not honor corporate prices. I bought other balloons which were more expensive of course and left the store. I called the store later and spoke with the manager, Vincent. He was professional, patient and listened to my complaint...he coulda been the clerk for all I know. He repeated the store, a franchise, did not honor corporate ads/prices. I think its absurd that a national franchise would not honor corporate prices...a Big Mac is the same price all over California. If this store won't honor corporate prices, it feels like a bait and switch scheme to me. Vincent said there was a "disclosure," on the first page of the website...maybe, but I couldn't find it. Do better Party City!
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November 2023 by Lisa Perez
Front cashiers need to be more polite when customers are asking questions. The store itself is very clean and organized, but the cashiers have a not so friendly attitude.
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November 2023 by Shash Khan
I love looking around this store. Its always exciting and I end up buying few balloons. So many selection for any events, birthdays and Holidays. Love this store.
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November 2023 by Samantha Snow
Has a lot is mini items for kids. I was looking for tokens to use for a token reward system and this was the place I was able to find them. Ended up getting other things for the kids as well. They have many little toys to use with reward systems.
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October 2023 by Kelli B.
Party City has NO Birthday cards!? Crazy thing is, I looked it up on the internet and it said they do!
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July 2023 by Ejayveon Sheppard
Definitely a good place to get party supply
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March 2023 by Cupcake Princess
This team helped with my specialty balloon ? and got it right. However, if yall don't know they are not water proof my balloon was ruined due to the rain.
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March 2023 by Jesse Hernandez
They had costumes!! So cool! But they did not have robot hand they advertised.
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March 2023 by Chay
Horrible. The cashier today was so lazy, she was sitting on a chair and didn't say hello or anything. While checking our items she sipped on her Starbucks. After we paid for our items, she handed me back my credit card and says here you go, take your receipt if you want it and goes back to sipping her drink. It seems like no one wants to work now and the people who do act like they don't want to be there. Now we know why this location is always empty. It sucks because we really like party city. But this experience today will have us looking elsewhere. Party city on stockdale you need to do better.
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March 2023 by Miss Stacie
Horrible. The cashier today was so lazy, she was sitting on a chair and didn't say hello or anything. While checking our items she sipped on her Starbucks. After we paid for our items, she handed me back my credit card and says here you go, take your receipt if you want it and goes back to sipping her drink. It seems like no one wants to work now and the people who do act like they don't want to be there. Now we know why this location is always empty. It sucks because we really like party city. But this experience today will have us looking elsewhere. Party city on stockdale you need to do better.