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August 2023 by geetarsandstuff
The employees are great! The couple that works the desk is always accommodating and go out of their way to make sure I am well taken care of. They are always very kind and helpful! Thank you Daniel and Autumn.
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September 2022 by Motion4 Discovery
One of the more expensive storage places in townYou will get a normal rate for the first few months then it will literally double make sure you are aware what you sign $140 compared to closer to $90 everywhere else but it is clean and tidy and staff live on the site , however it appears some homeless people rent units and hang out there during the day from what I’ve witnessed
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July 2022 by amy lawrence
Discriminate values held against the disabled and service animal dependant at this company and facility. Just horrible treatment and eviction over service animal on property doing nothing but his job bothering no one it's unbelievable and wrong just wrong
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April 2022 by Susan A.
Renters beware! Just because this facility has cameras, don't think your belongings are secure. And if you do find your unit has been gone through, as I did (entire 10x20), better have the $80 bucks an hour to look through the playback. Plus they only keep it for two weeks, then your chance of finding out who did is is gone, and you have to make app. with the tech guy. On site live in manager doesn't do any good, if they don't notice people pulling stuff out of units after hours. That's what happened with my unit, since I was there every day during open hours. After I posted a review on a different site, they did it again, before I could get all my stuff moved out. I witnessed someone going down the isles, tampering with locks, until they came upon one that opened and started going through stuff. I reported it, gave exact time to watch the playback. When I asked if people were caught this was their reply, "we can't go looking at every playback, just because people are rattling locks". That was said right in front of a BPD while standing in front of my, already robbed unit, making a report. Lots of shady people hanging around and cruising through on bicycles. I don't tell others when I won't be at my storage, so imo, they stold my stuff during a time they knew they would not get caught. Like afterhours or on holiday. Lots of dust and dirt gets in the units also.
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January 2022 by Will A.
I have used both locations in Bakersfield for both RV storage and property storage. Their prices are lower but their locations are new, clean, and clearly secure. I never have had a single problem with the locations, units, or staff. The Rosedale location has nice staff and they patrol around pretty good. They aren't intrusive, and have good payment options and discounts. I'll keep using them as long as they are close by. Great operation and good staff. They also have tape, boxes, locks, and other stuff you might need. Just stop by the office and get what you need.
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November 2021 by campfire stories with Jr
One of the more expensive storage places in townYou will get a normal rate for the first few months then it will literally double make sure you are aware what you sign $140 compared to closer to $90 everywhere else but it is clean and tidy and staff live on the site , however it appears some homeless people rent units and hang out there during the day from what I’ve witnessed
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November 2021 by Donna Fresquez
Awesome service clean
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June 2021 by Joshua Robinson
Clean facility, safe and fair prices
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June 2021 by Anneta Brogdon
I really like the people in the office and the storage doors roll up so you dont have to park 3 spaces down just so you can open the door
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May 2021 by Benny Zarate
Very nice And very polite workers
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March 2021 by Mattress Direct
Great manager nice facility.
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June 2020 by Vanessa Grimm
Clean, no suspicious people around the facility and the staff is excellent!
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April 2020 by Charles Cobb
Very helpful staff.
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July 2019 by Kelly R
Very friendly and helpful staff. The entire facility is spotless and they keep the riff raff out. I've hd a unit with payless for several years now and I've never had at issues. I highly recommend them.
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September 2018 by Cynthia A
I've stored here two different times. Facility is very clean. Great customer service. Prices are reasonable.
