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June 2025 by Cindy C
Customer Clerk Service good enough. Found what I was looking for and everything was fine.
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May 2025 by Mohit Kumar
It was good they did grooming for my dog But they charged too much!!! too expensive
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May 2025 by Joanna Moreno
This locations aquarium section is consistently filled with dead and dying fish, reflecting a clear lack of proper care and oversight. Many fish show visible signs of illness, stress, or injury, and it is not uncommon to see lifeless bodies left in tanks and cups for days. This level of neglect indicates a systemic problem in how this location manages its aquatic animals, with little regard for their health or well-being. Customers are often sold sick or dying fish, leading to frustration, unnecessary expenses, and further animal suffering. The repeated failure to provide even basic standards of care makes the entire section not only inadequate but unacceptable, and it should be shut down until serious improvements are made.
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July 2024 by Emily Banks
Melissa did a great job finding my guy the perfect summer cut. Super happy with how he turned out :)
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July 2024 by Debbie Bass
Large choices
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June 2024 by chasing Everything
Great customer service
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June 2024 by Joe Gomez
Came to Petco to get some supplies for my cat and they had a great selection of products I needed. Place was clean and staff was friendly and helpful
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June 2024 by diana lara
I love coming here for several of my pet needs! Generally super friendly staff but there’s times where I do see lots of merchandise vehicles on the sales floor causing the aisles to be compact
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June 2024 by ish thelion
Great customer service
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June 2024 by Max Fortnum
One of the smaller stores and while I was there thirty minutes before closing, all the staff were more concerned with closing duties than helping people.
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June 2024 by Naiundi Oliver
I love the customer service and the cleanliness of the store
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June 2024 by Geneva Bishop
Doesn't have whati was looking for even though they say we have in store
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June 2024 by tamara
I went to Petco in South West Bakersfield looking for a certain cat food, "Tastefuls" Purees in the twist & serve pouch. The product was as scarce as employees, I couldn't find any.
However, after browsing around I found a few items that I didn't know I needed, (new treats for my neighbor's many dogs).
Check-out was not fun at all. It took over 10 minutes to make my purchase. The sole clerk made it clear he was in no hurry to check-out the 2 ladies in front of me nor the 3 people behind me. He took his sweet time scanning every item. Maybe he was lonely?
I will give the store another try because it's only fair to let Petco redeem itself.
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June 2024 by Sandy cervantes
Something late
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June 2024 by Irene Urista
Item that I needed (Eye Wash for Cats) in stock at good price. Quick checkout. Friendly cashier
