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February 2024 by David C.
This place is an Absolute RIPOFF. I purchased a qt of puppy formula. Only because it was time sensitive. $27...........the exact same brand, size of container. $13 at Walmart with tax. These people are anilmal lovers???? Yeah right.
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January 2024 by Judy Hart
The staff was kind of snappy (no pun intended) with us, and the cost for the worming meds for our pets was extremely high. I recommend buying your anthelmintics online.
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January 2024 by Hugo Gomez
They not good grooming they did my dogs really bad I will never come back any more ?
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January 2024 by Alma Flores
They did an amazing job with my 2 furry friends, I couldn't ask for better service.
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January 2024 by RocHed11
Would give a 5 star but there are a few homeless people along the side of building. None have ever bothered me or anybody that I have ever seen. Staff inside friendly and courteous.
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January 2024 by Sharon King
I use Banfield for my dog's vet. I always have great service.
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January 2024 by Gustavo Gonzalez
The prices are good and the associates are always helpful with recommendations. My only issue would be every time I’ve come by there are always dead fish in the tanks.
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December 2023 by Patrick Talburt
Staff is friendly and very helpful
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December 2023 by Kim Giammichele
My dog had a dirty ear and I was looking for something to help clear it. The tall blond skinny girl at check went the extra mile and found me some drops that completely fixed my dog. Thank you Holly (I think that’s your name)
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November 2023 by Al Samora
We had to go to PetSmart to get some stuff for a pet lizard my grandson got I only gave it four stars because it took a couple minutes for us to get some help but other than that once we got some help everything went pretty smooth so I definitely recommend this place if you need something
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November 2023 by Laetitia G
on December 9th 2022, almost a year ago now, my husband decided to treat our dog to a grooming here. We went home while the service was happening. I remember having a gut reaction that the staff seemed very inexperienced and had a bad feeling about it. we got a phone call urging us to come back and that something happened.Andy had died at the time that pets go through the drying phase. he laid down and was clearly distressed and instead of providing comfort, the staff shoved him in a crate where he died alone without anyone to pet him one last time. clearly there were some cues that he needed attention and the cues were ignored by the staff's carelessness and inexperience.we got no apology from anyone. we came back a few times to sort things our and try to understand. I was in tears and was told by a staff member that he couldnt help me cause he was clocked out. then I found the manager, who told me he couldnt help me and that I had to call their special number instead who was basically a lawyer. again no apology.Andy was 14 but he didnt deserve to die alone. no dog deserves this when you are paying for them to get pampered, you don't expect this. it took me month to be able to be around any dog again or walk by a dog park without crying. it took me a year to even be able to post about this but Im doing it hoping that it might prevent this from happening to someone else.
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November 2023 by POOKIE Arredondo
Many smiles greeted me when I arrived with Toto. Good vibe from the front desk to Dr. and tech in exam room.Thank you for a good experience.
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November 2023 by Alex
Had everything I needed. Customer service was on point! Went in right before closing and still great customer service!
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September 2023 by Salma S.
Not sure of groomer is new but my dog has huge cuts, they did not made me aware and she just keep crying randomly. I bring all my 4 dogs here and it's such a disappointment that things like this are happening. Makes me wonder if they treat the dogs right.
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August 2023 by Ahrdee
The young girl working in fish area needs more knowledge. I have asked her to sell me 3 neon tetras then refused to sell to me. Due to my 180 gallon is over crowed with about 40 neon tetras. I have 75 gallon tank with couple guppies to add them on. And still refused to sell me. What a ridiculous seller ever. No wonder you guys have a low reviews.
