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December 2023 by Candace Shellnutt
I have worked down the street from here for years and never knew that a nice hotel was tucked back in this little nook.I was called to a mobile groom for an elderly dog that belonged to management ( possibly the hotel owner) here. Parking is relatively spacious. They do keep the lobby door locked. You push a doorbell and the sweet woman at the desk lets you in. The lobby was spacious and clean. I told her that I was there to groom a dog for "--". She was very pleasant and called the person down for me. The atmosphere was calm and pleasant with a family owned establishment feel. I was let into one of the handicap business suites to use the bathroom. It was on the ground floor a few doors down from the office. It looked like an executive suite. Nice full-size desk and a handicap wheelchair accessible shower and bathroom. No smoke smell. Very clean. I remember telling the manager that I was shocked. I'd lived in Bakersfield for 7 years and never knew that a decent hotel existed on Oak Street . If you are traveling and are in a wheelchair, this room is perfect and it's only a few doors down from the main office and tucked back away from the other less savory hotels in the area and the landscaping is nice. Nice International cuisine offerings within walking distance including Filipino, Vietnamese, Mexican, Pizza, and many fast food offerings. Hidden gym of Bakersfield.
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November 2023 by Kimberly Guidizi
Room was beat up, carpets dirty and worn, noisy, drug deals outside, overall gross. Check-in folks were very nice, but it was creepy, I did not feel safe except that I had my dog with me. I only stayed about 5 hours. It creeped me out so I left.
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October 2023 by daisy gomez
Would not recommend unless you like waking up with lil creatures as guests next to you red roof inn more like red roof bugs….just pay a bit more and go somewhere sanitized
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October 2023 by Mr. R.
Terrible place to stay the staff is rude they steal from you with there charges and the place is riddled with homeless people id just be careful here watch your credit card charges.
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September 2023 by Mark Prewitt
Clean, good location, friendly. King size room was a little small.
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September 2023 by Ernest James Jr
You have to be careful at this place when it comes to $100 security deposit, i checked in and the clerk gave my key, but no receipt, i had to ack for a receipt, he gave but it didnt reflect my deposit, i made him add my deposit so i had a record of it being part of the transaction, this is important to do, without it there is no record and they can say you never gave a deposit. At this location they arent suppose to take cash but my clerk did. The room was decent,clean, beds comfortable, there was a huge hole at the back of the shower and i tripped more than once walking in and our of the bathroom, due the paper door jam was damaged. I checked out at an unusal hour so the were gone, so there is no one to inspect the room so i can get my deposit back, and clerk want me come back at 2pm the next day to get my deposit, after a brief conversation the clerk reluctantly decide to inspect the room herself, i received my deposit and left.
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September 2023 by Karen Diosdado
I am sorry to say that my friend stayed here a month almost and got home invasion style robbed for $10000. The motel staff mentioned to him after it may be that the insurance of the establishment possibly could reimburse, only to have that statement retracted, followed by very rude and condescending attitudes from management until he left. The room he had was all the way in a corner in back, and it was a short dead end hallway with a camera at the end. How come no one saw any of the incident where three people forced their way in and bullied him out of his phone and that money? I don't understand it but I hope he takes some legal action against them.Also, since he was a long term guest, the maids never did come in to clean, offer new fresh sheets or towels, remove trash, or give t.p. restock fkr the room, etc. Although he requested many "do not disturb" days, this was the case and EVEN WHEN HE ASKED THEM TO PLEASE COME and CLEAN AND SUCH, THEY STILL DID NOT AND HE HAD TO GO TO OFFICE IN EVENING TO GET SHEETS AND TOWELS.Also, cockroaches were present in his room. So, buyer beware (& sleep with your mouth closed and cotton in your ears!).
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August 2023 by Stacie Struble
Worked for a quick one night stay. It was clean and staff was friendly. Shampoo container was empty and there is no body soap. Would have enjoyed a lighter curtain layered behind the black out curtain so that I could have some daylight in the room and still have privacy. Was a little noisy, including a tow truck that came in the middle of the night. But overall, it was fine and served it’s purpose for the night.
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August 2023 by walmartian _
While waiting for my apartment to be move in ready, I stayed at this hotel for over 15 days & it was the absolute worst experience of my life. They keep your deposit over any little thing or even just because they can. They’re exploiting the homeless by doing this to them. Personally, out of the 15 days I was only given my deposit back ONCE. They once charged my $100 (full deposit) for one sheet. They’re rude, manipulative, & take advantage of the less fortunate. Disgusting!!!
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August 2023 by Arcadia
I would go here n take !y fa!okay for the 4 past year but this year that we went the entire family n I booked 2rooms for us n stayed there a week n they weren't to good on providing our needs. They didn't give us enough towels n then as we checked out I didn't get my $200 deposit cuz I admit that I did use the bathroom small towel to whip the floor with wich I washed in their laundry room n didn't even wash well so instead of me getting rid of it I left it there n told them about it n for that I didn't receive my ,deposit them on the other room they accused us of writing on the bedspread with market which I told them it was already marked n u can tell when it's a recent or old marking n I argued about it but didn't get it either but it's okay a business is a business but redicalous I may say after I have them a two room rate of $100 a night for 7 days that's $1400they got plus $200 deposit come on really ! But I know now that I won't return to this place for taking advantage that's all
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August 2023 by Leonor S.
There were roaches everywhere. Cigarettes marks of the sheets. I fought to get a refund and ended up being called dirty and accused of bringing the roaches. Even though there were roaches in the lobby as well.. the "manager" only shows up when convenient even though she lives on the property. Getting bed bug bites and having a roach walk on me while I rested is not worth paying 88$ per night.. please avoid yourself a headache and stay somewhere else. Ps the picture of the hair in the drain is not mine.. they do not clean this place properly before giving it to the next people .. I did not stay here. I left. And they did not refund me my money. In top of that, they went inside the room when I was not there so be careful. It sucks that I can't give ZERO STARS
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August 2023 by Alexis T.
DISGUSTING WOULD NOT RECOMMEND 0/10 If I could give a 0 star review I would, the manager was extremely rude and unprofessional; when we arrived the room was musty and stale, my partner and I found a big cockroach on the wall and some crawling on the floor by the tv and cabinets. The bed had food crumbs underneath their covers and cigarette burns on the blankets. Going into the restroom several baby cockroaches were around the shower drains and sinks! We left the "hotel" to search the surrounding to find a better hotel that didn't have a cockroach infestation happening! After finding another one we went to get our bags and and we were locked out of room after complaining to booking.com and I couldn't get any of my bags or items from the room after having to deal with this issue. The manager and front receptionist were rude and unprofessional when it came to dealing with this issue. The manager had no shame when it came to this problem, she said everyone else had no problem with roaches and my partner and myself brought them in when there was a dead cockroach in lobby of their "hotel" DISGUSTING WOULD NOT RECOMMEND 0/10
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July 2023 by Stacy Arpoika
This was the worst experience ever.After flying in from out of state and having a long drive ahead of me, I called this hotel and explained that it is 3am, I'm exhausted, and I needed to book a room to check in to immediately NOT at 3pm.The young man assured me that would be fine.I went ahead and called back to tell him it said 3pm on the reservation, he asked for the laat name, looked up the reservation and said he found it for the 23rd and it was fine, he would still get us in our room tonight.So, I told him I'd see him in about 20 minutes and when I showed up I was informed he was new, the only way I would be able to check in at this time would be to pay for the room AGAIN at Saturdays rate.When I explained to the more experienced employee, heck maybe she was the manager or the owner for all I know, about his reassurance and guarantee, she asked him if that what was said, he confirmed it was and she informed me that REGARDLESS she would not be honoring what was said or the money I spent.TERRIBLE customer service and that lady at least is a thief in my book???????
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July 2023 by HeeJae Moon
It was a 5 star when i first entered. Great staff, quiet, clean, and all. However, I found out soon that the room is filled with various types of insects, continuously entering the room through the gap below the door and stuff. There was also a giant green insect with wings that went on top of my bags. Disgusted the s**t out of me. I hate insects. A lot of ants and tiny red insects as well, and the biting flies and mosquitos as well. Felt like living in a well maintained jungle. Would recommend to people that love nature a little too much.
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June 2023 by John K. Rogers
I had a great experience with everyone while I stayed here .Everyone was extremely very accommodating,nice,friendly,welcoming and helpful .If i am I’m this area ever again and in needs of a room . I would absolutely come back here.I also, want to Thank everyone for all of there amazing support and assistance while my son and I stayed here.
