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November 2023 by Giselle G.
The Pharmacy Staff SUCKS! And they are super unprofessional, rude, and hang up on you. If I could give 0 Stars I would. Not worth coming here at all! Waste of TIME!
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November 2023 by Jimmy B.
Got ahold of pharmacy and the lady named Candice needs a one on one lesson on customer service I will be going to corporate and making a formal complaint about how blatantly disrespectful she is
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October 2023 by B C
No baskets not even the ones that you can hold with your hand. Nobody wants to help you. They have people come in constantly and just take stuff but what do you do when nobody will help you. They act like your invisible most the time. And there's times I wait for a ex that's ready for 30 minutes very rude pharmacy staff and I mean it. This place is terrible. Still the slowest place on earth to pick up a prescription. Slow slow slow slow slow . Pick up the pace. My 90 year old grandpa moves faster than y'all. Nobody in the drive thru and still a twenty minute wait ...... explain that cause it's Everytime zero stars
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June 2023 by Tammy Niemann
I go to this store at least once a week. Sometimes to get prescriptions, sometimes to get a drink and cash back when I'm doing laundry next door. I always have to wait for the cashier. There was one time when someone was checking in the ice cream counter delivery, and I thought she was the manager, and a cashier would come shortly. After about 15 min of waiting, I said "can I get a cashier over here please" she barely looked at me and said "I'll be right there" but very rudely, and she argued with me at the fact that I said she didn't have to be rude. The shoplifting might not be so bad if there was always someone up front. There are always people sitting on the sidewalk outside.
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March 2023 by Kirk Swedblom
I came into today, and was accused of stealing by a customer who said something to a worker, who then was talking about me stealing, but the worker never once said anything to be, until I was about to walk out, after I purchased my items. He had the audacity to call me a thief, instead of asking if I stole anything. I did get loud and defensive, because no one is going to accuse me of being a thief. I empited out my pockets, and the worker is still accusing me of being a thief, instead of apologizing. I returned my items, and will be going to another Rite Aid pharmacy.
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March 2023 by Penny Hedrick
Found some Kool hair color, but the makeup section is nearly non existent
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February 2023 by Rina Fann
I’ve shopped at Airport Rite Aide for some time. The shoplifting has gotten extremely bad. I don’t know the reasoning for removing a Security Guard on the premises but it is now feeling very unsafe and I question whether I will be going to this store again. I feel very sorry for the staff working there. It’s very dangerous. By allowing the employees and patrons to be exposed to this time of thievery you are going to lose your paying customers. Recently, While in the store two people, separately, just walked right in took items and walked right out. Is this what you want your patrons to experience? I recognize crime has increased but really no security?? You really feel this is a low crime store? Your losing money not only on product but you will be losing the paying customers.
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February 2023 by Phillip O'Dell
This store is close to home, like 1/4 mile. That and Thrifty ice cream are the only reasons I shop here. Too often, the item(s) I am looking for are 2 for s given price. I only want 1 but to get the savings, I must buy 2. Way too often, there's only 1 on the shelf. This happens too often to be a mistake. If I don't point this out, I don't get the sale price. Reallly, I don't anyway. I get some arbitrary discount. It happened again today. I decided to leave and not shop here again.
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January 2023 by Phillip O.
I have shopped at this store for years because it's close. They commonly have products on sale 2 for a given price but there's only 1 on the shelf. To start with, I only wanted one. Then I don't have the option of getting the special price by buying 2. If I tell the cashier, I may get a random discount but not half the sale price.
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January 2023 by Branda Cofield ray
No baskets not even the ones that you can hold with your hand. Nobody wants to help you. They have people come in constantly and just take stuff but what do you do when nobody will help you. They act like your invisible most the time. And there's times I wait for a ex that's ready for 30 minutes
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January 2023 by Sheila Black
This store likes your profile people bad customer service they need to retrain their staff because they act more like security guards than they do cashiers
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January 2023 by Jeri Bowen
Not for the elderlyNo carts rude cashier's.
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December 2022 by Sonya
This rating is for the Pharmacy, I really wish they took time to take care of members that trust them to fill a prescription in a timely manner. I was told I would be given a text when my RX was ready that was at 7:20pm I never received an update. Now they answer and say they are closed. I specifically said these were meds to help me breathe at night I have Covid. This is just sad.
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September 2022 by Randy Flannigon
This is a good pharmacy just as good as any other however if you know there's going to be a problem with your medication the best person to talk to is Kim Jung she will get it figured out however some of the floater pharmacists that they get in there don't know their brain from a hole in the ground You're better off to just ask to talk to Kim
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August 2022 by Kurt P.
I'm only giving 2 stars because of how rude the pharmacists are. I try to call in and order my grandmas prescription and they are extremely condescending and unprofessional! My grandpa needs heart pills everyday to prevent heart attacks, those pharmacists obviously don't care because it took them 2 weeks to get back to the doctor to order them. These people use to be super nice and friendly; in these past couple of years it went completely downhill, the main pharmacist "the guy" called my grandma and told them I cussed them out over the phone and that I need to be nicer, when I clearly didn't and was sitting right next to her. I'm not sure who these people think they are but they need to get an attitude adjustment real quick before everybody stops going.
