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March 2024 by E S.
Always the Rudest pharmacy in town. Went to pick up my medications and saw a sign on the window saying their window computer was down and to come inside. Since I'm sick (hence why I'm there picking up medication) I decided to go back later and try my luck. When I returned around 7 I waited behind a truck at the window who did receive their items. However when I pulled up to the window I was informed the window computer was down and to come inside. I asked why didn't the vehicle in front of me had to get out. She informed me because he had his children. I said well you can't treat different customers differently. She said she wasn't. But just for him because he had children. And she would not provide me my medication which I had already prepaid for on their website.
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January 2024 by Paul Forster
The staff at this store are fantastic , please do not close it!
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January 2024 by Todd Wittmann
I am visiting here for the holidays. This store is walking distance and I have gone in numerous times. The staff is friendly and accessible. Less than perfect rating dues to a lot of empty shelves.
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November 2023 by Jimmy B.
Janet or Jennet The pharmacist is one of the rudest lady I have ever met either she hates her job or she's is just miserable she's need a one on one lesson about customer service I would not go here if that lady is working run way and run fast go anywhere else
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September 2023 by Maria Hernandez
Good price, and enjoy walking round the shopping.
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August 2023 by Rhonda M.
Always great people and very clean store and well organized thank you rite aid always here to help
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July 2023 by Patricia T.
zero stars for this Rite aid. The pharmacy. My daughter has just had knee surgery for an accident at work. The day of surgery she was sent home with a prescription for her pain meds. We brought her home and immediately called your store bc she was in a lot of pain. My son-in-law called your store to ask if her meds were ready for pickup. Well the pharmacy tech said he never received the request. We asked him repeatedly to check twice. We even called the other store thinking we may have called the wrong store. Still nothing. So we called the surgeon and was told that he sent in the request the day BEFORE. So the surgeon called the pharmacy and put in an additional request. We were even told by the pharmacy tech that they were presently not busy. My son-in-law went to the store and decided he would wait as long as he needed. So when he arrived at the pharmacy he was told it would be another 1/2 hour. My daughter said she has had trouble in the past with this particular pharmacy. She has vowed now that she will never return. I myself have stopped using Rite aid as my pharmacy long ago. You need to review your system and not give excuses for your level of incompetency. Bad business. Do not go here.
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May 2023 by Alexis Mancera
Only giving one star to one employee. Rite Aid on Olive Dr & Calloway has a what I think is a supervisor (kaina) who is extremely rude and disrespectful. I’ve seen it to customers and to her own employees. Unprofessional!
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March 2023 by Penny Hedrick
The ice cream was not in service but I was doing laundry next door and was able to get dryer sheets.
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March 2023 by Sandy A.
March 18 &1:30pm. Two employees working the front was asked by my son for a restroom key (he's a grown man) Rude and said they couldn't find it. I walk up there and the female Hispanic gal was not willing to look. I asked for manager and a male employee mouthed off a rude comment and I had to mouth back. I finally got the men's key. My shopping cart was full so it wasn't like we were mooching. I will never shop a Rite Aid again. Walgreens and CVS only.
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February 2023 by Biggin Is Here
Fantastic customer service in both pharmacy and general store! Extremely happy with them!
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February 2023 by Alyssa B.
Wow if I could give this store NEGATIVE stars I would. I just had the worst experience with the MANAGER of the Pharmacy who is the Pharmacist as well. She called me and started yelling at me about the wrong prescription that I picked up.. yet they gave it to me? Where is the miscommunication? I had to hang up on her because of how bad she was yelling at me. I thankfully live close by so I drove to the store and as I approach the counter she hears me speaking, she runs over and continues yelling at me in front of everyone! I still had to pay the $$$ for the prescription that they messed up! I am so upset and disappointed with this store considering I've been going here for 8+ years and never had any bad experiences. I will NOT be recommending this pharmacy to anyone and I will be changing all my prescriptions over to another store.
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January 2023 by Yvonne E.
This Rite Aid is close to my home I used to like to drop in and pick up what I needed but lately this store is always so low on everything from cosmetics ( completely bare shelves) to medicine it's been months since I have seen cold medicines in stock. The freezer's are always broken so no ice cream. And I really feel uncomfortable stopping by when it's dark there outdoor lights are always off and the parking lot has very little lighting. All the other stores in the shopping center are well lit except Rite Aid. I hope this review will help make some positive changes. Thank you
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December 2022 by Michael DuVal
I wish they had set hours for their ice cream, I have been in multiple times when they close it before 6 or even earlier, the last time they said that they just did not open it. Usually they say they already cleaned it so its closed and sometimes they say the freezer is not working but yet all the ice cream is still in there (but magically does not melt). It was a big deal because I am loading and unloading 3 small kids, it is not such a big deal anymore because I just take them somewhere else.
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September 2022 by Jim Stockman
Has anybody experienced their key fob not working while parked in their parking lot?It’s now happened to 3 separate family members.
