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February 2024 by Julian Cortez
Would be 5 but it's annoying that they don't have 24hr customer service I literally have to wait till Monday to fix my problem. Very inconvenient
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April 2023 by Russell H.
Purchased a car through them. Outstanding service: 1. They had the lowest rate--I got an astonishing bargain.2. They always supplied new "payment coupons" well in advance of each year.3. When I moved, I had no problems with account transfer procedures. 4. Auto-tellers were always polite, expert, and swift when I made payments. Inside, same gracious staff. Facility was always totally neat, clean, and well organized. ["Where do they get these people? Can I take them home?"]5. "Skips" [for Christmas] absolutely "painless"--a mere call sufficed. 6. Paid off loan early, without any trouble whatsoever. They said, "Sad to see you go. Come back when you need banking services. We'll miss you"!7. Post payoff documentation to me was LIGHTNING FAST; DMV notification and removal of "lien status" equally prompt. I was not "a mere debtor" to this bank. I was treated with the supreme good will and helpfulness I might find from my best friends. I felt like a "family member" receiving not merely funds but service and care.This is a bank that has not merely embraced but refined ethics of professionalism, courtesy, and good will for its customers. This is "best banking". UNRESERVEDLY RECOMMENDED.
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February 2023 by tedra brown
They have helped me keep the car my uncle left me in his will & allowed me to make payment arrangements till it's paid off
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December 2022 by En
Not opened today. Shows open on google maps but no-one is here. Save your time.
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June 2021 by Melissa F.
Besides the granite falls location I absolutely enjoy the staff here! I don't think a lot of people know that they are open yet. I've been here at different times of the day and have never had to wait. The two tellers that I have encountered have been pleasant and eager to help. That is a lost are in the service industry now a days.
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May 2021 by Jaime Hernandez Ayala (Jaimito)
This is a great place to go to for banking and finance