Sephora offers a welcoming shopping experience that celebrates individuality and beauty. Customers can explore popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, along with affordable options from Sephora Collection. The staff is known for being friendly and helpful, often providing personalized assistance. Many customers appreciate the knowledgeable employees, who create a pleasant atmosphere and engage in conversations about products. One customer shared a positive experience with a staff member who helped find the perfect foundation and concealer match. Another customer, who recently improved their skincare routine, noted the supportive nature of the staff. While most interactions are enjoyable, one reviewer mentioned a slightly awkward moment involving a color match push by an associate, which was ultimately taken lightly. Sephora also offers convenient services such as in-store and curbside pick-up for online orders, making it easier for customers to shop. Overall, the Bakersfield location of Sephora stands out for its warm customer service and dedication to helping individuals find products that suit their unique needs.
I and my niece were waited on by two of the most precient beauty advisors EVER; Tori and Aleena 🥰😍😘 who helped us find the most perfect sea salt spray and lip liner! We are pleased as punch!
May 2025
Went in today for new make up, specifically for mature women. Taylor helped me and she was awesome! Thanks Taylor!
November 2024
Very helpful and matched my shade perfectly. Got everything I came for with no issues. Store was in decent order and everyone was polite.
