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March 2024 by Adrianna Murillo
Super fast !!!!
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March 2024 by Addie Walworth
Slow, rude, and drinks were made
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February 2024 by Lara Batchelder
Could not be served for pick upI was able to walk to Starbucks but, unfortunately, the cafe cash registers were NOT operating. I attempted to use the app but, my password would NOT update. So, I called and, spoke with Leo, a supervisor, who informed me that they could not serve me a beverage to enjoy outside. I could only use the drive through but, I had walked.I had hoped I could be served a beverage to drink outside but, I think my request was too outside the box of his thinking.
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February 2024 by Sylvia Oliva
Very friendly staffQuick
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January 2024 by Brant Williams
My favorite Starbucks!
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January 2024 by Conrado Medina
I'm not a big fan of going to this place.
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January 2024 by Randy Taylor (Nikori)
One of the best Starbucks in town. Other locations make drinks way too sweet, but the Partners here know how to make them really great. Very nice staff.
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December 2023 by Garrett Gysland
Gatlinburg caramel ribbon crunch and with that I got a free hot chocolate. That was excellent. Merry
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December 2023 by Juan Martinez
Fast service if you go to use the drive thru and there's a long line use app to order ahead and line moves faster. Made my drinks quickly and they tasted great, great service and friend's
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November 2023 by Brian Harris
Quick drivethru
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November 2023 by Monica V.
Amazing service!!! The drinks were made so good. We arrived at 11:58 pm and although most people wouldn't have served us, they did. So grateful for their service! They were very patient
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October 2023 by Kathy B.
Normally the customer service at this Starbucks is pretty good. Not tonight, though. The drive thru was backed up to the street so I parked to go in but they have "temporarily closed their in store cafe" so I got in the drive thru and waited over 10 minutes to get to the speaker. I finally get to the speaker and the Barista asks if I have a mobile order - No, the app wouldn't let me do a mobile order! When I tell her no, she says "I do need to let you know that there are only 2 of us in here right now so it might take quite a while". Fine with me!! I'll sit here as long as it takes! Plus I could see one of the people working was sweeping when I was by the window on the other side of the building - maybe she should be helping make drinks instead of sweeping!!! I finally get to the window to get my 2 drinks and she opens the window to hand me one and I hold my phone up for her to scan my app which seemed to really irritate her. Hey, if you want to give me my drinks for free, better for me! She scans my phone and hands me the drinks - still has not said one word to me! I told her thank you and she just rolled her eyes at me. That pretty much lost her any tip I thought about giving her. I'm really sorry if you are short-handed tonight, but don't take it out on your PAYING customers!! I guess I understand why they have such a low rating on here!! And to top it off, the drinks taste like crap!!
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October 2023 by Crystal Martinez
This Starbucks has the worst service and the worst employees. It used to be a good one but now the service sucks. Coffee doesn’t even take like anything and the food is cold. I paid 17 dollars for a oatmeal shaken expresso and the beyond sandwich? literally the worst
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October 2023 by matt brown
No complaints.. like all starbucks there will be a long line in the drive thru but thats on par for all of them. Inside is clean.
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October 2023 by Crystal Lozano
This Starbucks has the worst service and the worst employees. It used to be a good one but now the service sucks. Coffee doesn’t even take like anything and the food is cold. I paid 17 dollars for a oatmeal shaken expresso and the beyond sandwich? literally the worst