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October 2022 by Kealey M.
We made a reservation for a climate controlled storage unit online, rented a Uhaul truck to move all of our belongings, drove all the way to the storage facility and were informed that despite our reservation confirmation, they didn't have a unit for us. Nor could they find one available within a 2 hour drive. We have to keep the Uhaul truck (with all our belongings inside) overnight and move into a StorQuest unit tomorrow morning instead, and Uhaul is still trying to charge us for keeping the truck!!!! The manager at Panama Lane offered zero assistance, and we've been dealing with their useless phone customer service for the past 3 hours. Nothing has been resolved. Do not waste your time.
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June 2022 by Ernest Carter
Great storage and friendly service too.
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May 2022 by Mama Y.
I was able to rent a storage unit on the website. After I paid they text me the entrance code. When I showed up the lock was in the unit waiting for me and I never had to go in the office. I can also pay my bill online which is very convenient.
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May 2022 by Luis A.
Was able to rent the storage unit online without any hassle, when I went to check out the unit, it was move in ready!
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March 2022 by Kevin D.
Destiny Robinson is absolutely amazing! Destiny was so helpful in my move out process and made everything easy to understand and offered excellent customer service! Every U-Haul location needs a Destiny!
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August 2020 by Nicole S.
Got charged twice. Called today and the lady told me over and over that I didn't pick up the trailer there when I DID! After arguing with her, she remembered what trailer I picked up. They didn't hook up the trailer right. She told me to call 1800uhaul and that's not even the number it's 1800gouhaul. DO NOT GO TO THIS LOCATION! Calling the correct 1800 number they were really helpful and refunded me my money. Go somewhere else. Don't go here.
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September 2018 by Leonel T.
Best truck rental experience from the moment I called to make a reservation to the drop off. Kristine was super helpful, friendly, and informative. I definitely recommend this location to anyone!
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June 2018 by RolandSheila B.
I would like to thank the General Manager, Kristine for being so very helpful and friendly when I walked in to make a payment. I like their customer service here, they do an awesome job! Unlike other U-haul places I've been to, Kristine welcomed me with a big smile. She was even nice enough to let me ride in the golf cart and took me to my storage unit. Must I remind you, it was a scorching 100+ degree weather. And the best thing about this place is that everything is cleaned and well organized.
