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December 2023 by Martin Gonzalez
None of these so-called men here. Didn't freaking help me, ugh..
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October 2023 by Fidel Santiago
There is a Landy her name is Ezmy she was very rood with a old man who had a question
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October 2023 by Erica Fuentes
3 employees but only two are helping with customers? Customer service isn't there priority.
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September 2023 by Stormie Zavala
I came into the store with a problem with my Internet services after going back to back with customer service on the phone. They told me to go into physical store. I just left the store feeling very happy very satisfied. I believe this is the best T-Mobile store of representatives that I have been to buy far. Every single person and there was very professional, including the manager and staff. Helped us didn’t Russia’s explained everything to us and left us feeling satisfied with our visit and our problem solved. I highly recommend this T-Mobile store.
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July 2023 by Michael Prows
Love their service
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July 2023 by Karla Medrano
I went in today to the t-mobile on nile’s and Hugo gave outstanding service, went above and beyond, and he needs to be promoted to a manager position! Thanks for all your help Hugo, you really made me day! :)
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July 2023 by Alberto E
Extremely slow customer service, was told the wait was 15-20 minutes ended up being 40
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June 2023 by Jessyka M.
I purchased a screen protector that was going to be picked up in store later on that day. upon arriving I was told that the employee who made note of the purchase "accidentally" took it home. The employees at this store are thieves. Overall, it was a terrible and such a weird interaction.
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June 2023 by Rumaldo Cueto
Easy to deal with them frendly people
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February 2023 by Andrea Medrano
Good deals. I switched company and got $ 1,000 rebates for 5 lines.
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November 2022 by penny collins
Worst store ever couldn't get waited on ,no customers in store and directed me to another store that was out of business ! these young people are just rude !
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October 2022 by Maryann Calderon
The loving energy and the welcoming feeling when you walk in this place is amazing. Here at 3900 Niles st suite 100 the employees are amazing. Thank you to Santiago, Jona, Angela,Federico,Hugo and Elias you guys have the best customer service ever. I definitely will continue to come back and recommend you guys!! Stay being the awesome people you guys are
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October 2022 by Kelley Mcmillan
Nice sales guy good deals
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September 2022 by maryann maldonado
The loving energy and the welcoming feeling when you walk in this place is amazing. Here at 3900 Niles st suite 100 the employees are amazing. Thank you to Santiago, Jona, Angela,Federico,Hugo and Elias you guys have the best customer service ever. I definitely will continue to come back and recommend you guys!! Stay being the awesome people you guys are
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August 2022 by josie salas
I went in to pay for my cellphone bill and one of the employees helped another client ahead of me when I had arrived first, I told him it was my turn and he had an attitude with me. Bad customer service!