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March 2024 by Myra P.
Great finds but o cannot tell you how many times I have walked in and out after seeing the lines. Always under staffed no matter the time of day or day of the week. There is always a line of 20+ people with 2, 3 tops registers open!
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February 2024 by Prize
Rude manager, the one working Tuesday night I was liked that store but if i will see her again I will pee In her face she rude
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January 2024 by Sylvia Campos
I stopped coming here about a year ago and went back to check it out and it’s still the same. Cleanliness is horrible as soon as you walk in and staff is slow with no sense of urgency. I won’t be coming here again.
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January 2024 by Rosa Rodriguez
This is a really big T.J. Maxx and really fancy too. It's cleaner than the other T.J. Maxxs, but it's normally always really full.
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January 2024 by Diane C.
i went to get skin care products and well got to the cashier and the young girl looking like she's 18 attended me really bad and so serious ignoring me and then when I was about to tell her it's for my mom the scarf set she ignore me. Just to kind a start a conversation but customer service sucks and they think they own the place. Like okay whatever then. Don't expect me into having a nice face.
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December 2023 by Felipe García
I love shopping at tjmax because of the variety of things I can find
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December 2023 by Alberto Ferrer
Good assortment, good service
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December 2023 by Luvly D.
went inside for some Christmas shopping and overheard either a shift lead, maybe a manager, berating an employee who was clearly trying their hardest with the holiday crowd. as a manager myself this was absolutely appalling. it wasn't constructive, wasn't helpful, didn't give any kind of advice, she did nothing but try to belittle this employee. everyone in the isle could hear her and i can guarantee that they were all just as uncomfortable as me. all of the employees look like they're trying their best so for management to be doing anything other than encouraging them is absolutely abhorrent. shame on you!
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December 2023 by Susan C.
If you like LOOOONG lines and a completely wrecked shopping experience TJ Maxx is for you. Prices have gone up too. Not the super bargains of the past. Still some good finds. Not enough help anywhere. Staff is overwhelmed and overworked. Have LOOOW expectations and lots of time!
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November 2023 by Randall Tyner
Great selection of goods at decent prices. The employees were busy but friendly. Only issue was the parking lots was full so bring some patience.Randall from Bakersfield
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November 2023 by Bharat Bhushan Joshi
Good quality of cosmetic things vast variety
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November 2023 by Oscar Ram
Love this place, the wife loves coming here and the staff is always friendly and sweet here.
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October 2023 by Brianna G.
Today on 10/23/2023, I went into TjMax with the intention of looking for an espresso machine to gift to someone and I found the Breville Bambino. The box was sealed so I purchased it. When I arrived home and opened the box to make sure the required items were inside before I gifted it, I instantly saw the espresso machine was previously used and returned. Not only was it used but there was water left in the reservoir, and there was old coffee liquified residue inside of the machine. Something this expensive over $300 shouldn't be getting resold because that's so unsanitary. It was obvious the tj max employees failed to do their job and they failed to ensure the machine was floor ready and ready for repurchase. I called the business and I spoke with the alleged store manager who provided me with two different names during our conversation. He said his name was Tyler but then changed it to Jacob. I explained the issues with the espresso machine to Tyler/Jacob and he provided me with a negative attitude, sarcasm, intimidation, and a threatening response. It was obvious Tyler/Jacob was a teenager due to his lack of sympathy, communication skills, lack of professionalism, and lack of customer service or maybe he was just a poor excuse adult as a manager. In my many years of working and being a customer in the customer service industry, I have never in my life encountered a desensitized, unprofessional, misinformed, and misguided "store manager." My only advice for TJ Max would be to terminate Tyler/Jacob from the tj max Stockdale location in Bakersfield to prevent further claims, discrepancies, and liability. Tyler/Jacob is going to get Tjmax involved in a lawsuit if he is not terminated.
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October 2023 by Veronica Lamas
I purchased a car vacuum just to find the wrong item inside. I called and spoke to an assistant manager who told me I could come into the store, even though I lost my receipt, with an valid CA issued ID. I went into the store today to be humiliated and made to look like a liar! After not getting helped by the associates and assistant, I asked to speak to the store manager, Tim D. Tim was very rude and said my story wasn’t adding up? And I had to show him bank statements in order to get any type of exchange or store credit. He also said he deals with many people like me? I said what? N he then told me his spouse is Mexican and has the last name Gonzalez? I don’t understand him and his tactics but I will never go to a TJ maxx again. Horrible customer service! Very rude!
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September 2023 by Cynthia Flores
I was in there tonight and I had a great experience in the shoe department. English went way above and beyond with his customer service. I am so appreciative of how he tried to really help my mom because she is older and her English is limited. Kindness these day should be recognized every day over negativity and he just reminded me to make sure I go out of my way and positive review great experiences.Besides that, the location was very busy but organized and very well stocked. I just moved to the area so I will be visiting again.
