U-Haul of Southside offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, and portable U-Box containers. Customers appreciate the friendly and helpful staff, noting that the store is one of the larger U-Haul locations in Bakersfield, equipped with a full line of moving supplies. Many have had positive experiences with the service and the condition of the trucks, often returning for their moving needs. However, some reviews indicate a mix of experiences. While several customers praise the service and efficiency, others have reported encounters with rude staff, particularly a manager who has been described as sarcastic and demeaning. These negative interactions have led some customers to reconsider returning to this location, opting instead for another U-Haul store nearby. Overall, U-Haul of Southside is recognized for its comprehensive offerings and helpful staff, although experiences may vary depending on the employee assisting at the time.
Both receiving and returning was fast quick and easy, customer service was excellent.
October 2025
The salesman never asked me how many miles I expected to put on the truck. When I returned, I was charged an extra fee for having gone over the miles I supposedly told the salesman I would be using...Not a good look.
September 2025
I don't generally like BIG vans... But that van was sooo nice a lot of new modern technology back up camera, Bluetooth radio automatic Windows, and side mirrors. All if it made using it Soo easy and enjoyable. I even had me thinking of buying a van like that for my own personal use.
