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December 2023 by Otis Brown
We'll store doesn't open at 7 on Saturday like they say they do online.
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June 2023 by WILMA VAUGHN
I love the friendly staff. Always kind and courteous.
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June 2023 by Philip S.
This location was very convenient. I was about 5th in line when I came in but the line moved fast. Something I bought from Amazon didn't work so I was returning it with a pre paid label. The transaction took less that 2 minutes and my box will be back at Amazon by Friday. Very happy with the end result.
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January 2023 by Anna G.
Customer service is great very helpful all the time store is always nice & neat definitely recommend this store
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January 2023 by CB
The staff isn't super friendly, nobody acts like they care about the customers or their job. And I had to wait a few minutes while the staff did something else before they waited on me. But my packages got to where they needed to go and they offer mail box and other services in the store.
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November 2022 by PatrickJ T.
This UPS store is not the closest or most convenient location, but the staff here does a nice job. They have been very efficient and helpful each time I've come in to use their services. There have been no hassles or issues that I've experienced at this branch. Will continue to come back here even though they are not the closest location to home.
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September 2022 by Mike McFadden
I would give negative stars if possible. We just received a box we had paid the store to package. They literally took the box we dropped off my deceased grandmother's favorite glasses in, a box with a note taped to the top asking that they take extra care of it, and put that box, open and untouched, into another box surrounded by packing peanuts. Check out the attached for details. Unbelievable. Please don't trust your shipments to this store. Worth the drive to the next place if you care about your shipment.
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September 2022 by Kobe H.
I didn't have to ship anything I actually came in to get my fingerprints scanned. When I got here the person that does the work was on break and the other worker told me I had 20 minutes and after I waited my 20 minutes she arrived with food and told me to wait 10 more minutes for her to eat. I just don't understand how this level of unprofessionalism could exist at a ups store like must not have a manager or anything make sure things get done.
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September 2022 by Keia C.
I had to send an Amazon return through the UPS store and I was literally in and out in under 3 minutes! I showed them my QR code that Amazon provided and that was it! I didn't even have to have it packaged, they would've done it for me. This was the most convenient and quickest return ever!
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August 2022 by CLB
The staff isn't super friendly, nobody acts like they care about the customers or their job. And I had to wait a few minutes while the staff did something else before they waited on me. But my packages got to where they needed to go and they offer mail box and other services in the store.
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August 2022 by Elaine S.
I was totally shocked with one of the staff members who helped us return our items to Amazon. Instead of helping, he was very rude, he rolled his eyes several times when I didn't understand what he was asking me about. When I called him out on the rolling of his eyes, he raised his voice and made me feel like I was the dumbest person. His manager stepped in to help us as he stormed out of there, purposely hitting things and screaming as he left the room. I very rarely write negative reviews about anything, but I was just dismayed by this incident that I couldn't let it slide. His behavior was not good for business.
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February 2022 by Bilal Canfri
2/23/22 at 12:50 pm The white girl at the front desk with piercing is very helpful, friendly and welcoming but the Latina girl NOT so much at all! You walked in, she just stare at you. You say hi and she don’t even say anything back! Quit your job if you don’t like it lady ?
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October 2021 by Melissa Babcock
Staff was very helpful and the store was very clean.
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July 2021 by Mark McCormick
Help me get in and right out
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May 2021 by Godof Thunder
One word describes that annie chick. DECEPTIVE. PLAN AND SIMPLE. SHE WOULD GIVE MY MAIL TO SOME FAMILY WITH MONEY IN EAST BAKERSFIELD. THEY ARE HATING ON .AND WOULD WANT MY MAILTO KEEP TABS ON ME. I DID NOT RECEIVE ANY MAIL FROM EDD WHEN I SIGNED UP LAST YEAR NOR NONE WHEN I GOT CUT OFF THIS YEAR. MAIL WOULD BE 10 TO 20 DAYS OLD WITH IRON MARKS IN IT. SHE WILL DENY IT OF COURSE,BUT I KNOW I ALSO KNOW V IS FOR VENDETTA BUT NOT ME. IT WILL COME BACK ON HER LIKE IT DOES ME AND YOU. GOOD LUCK ANNICE
