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August 2025 by Raquel Calderon
Everyone was kind and greeted when I walked in. I appreciated the customer service.
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July 2025 by Delia Gonzales
Close to my work! Quick and excellent service
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June 2025 by Jorge Rodriguez
Excellent customer service from a well trained staff!!! She tried to redeem UPS from a past incident that was beyond UPS control. However, she reassured a safe delivery by double checking the physical address, redoing the label, as well as signature of delivery and tracking logistics.
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May 2025 by Rebecca Edwards
Excellent service above and beyond
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May 2025 by Madelynn Salinas
Loved the store
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April 2025 by Maribel Soto
Imagine returning something because ups don't like putting your small package in the mailbox on top of that you do have a good size mailbox and a tall table to place a package to keep it safe and the guy straight up gave it to my dog and he seen that and instead of calling us or anything he left. So it got destroyed and have to return them for the lady at ups to have attitude and the other ladies were sweet I just happen to get the rude one I just wanted to see what was the cheapest package but she kept saying idk idk If I want to go home and look for a box I get what she was trying to do but she need to relax and be alot nicer to people specially not knowing what people are going through. I got these glasses because it has a camera and I needed them for April 4th and thanks to the delivery driver I won't have them on time at all because of him it got destroyed. I needed a hidden camera to protect me from something very important I have tomorrow I hate it now because not did I just get bad customer service I just have bad service all around with UPS find better workers please
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February 2025 by Rosie Gage
I gave a 10 because when I came into the store the staff had a pleasant attitude this is location I always go to and every time they have a pleasant attitude and I love it.
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February 2025 by marilyn veon
Great customer service and clean facility
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February 2025 by Melissa Dignan
Elizabeth made our day- she’s incredibly helpful and patient. Thank you, Elizabeth!
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January 2025 by linda hillis
Always helpful and kind!
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January 2025 by philip arvizu
Poor customer service rude staff misleading
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December 2024 by Juan Cantu
The bright green, all caps bold font eyebrowed women said I have to pay for a $7 roll of tape, if I needed a second strip. Personally, if your store is this cheap, I'll take my business to the UPS downtown. At least they are kind, friendly, and friendly looking.
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October 2024 by Yulissa G
Every time I visit this UPS location (Mallview Road) I get greeted by the very kindest people. Never had any kinds of problem, they always help you with what is needed.
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September 2024 by Knight
The store was well-staffed and the staff were quick and efficient. I had never sent a package before and they made the steps very clear and easy to understand.
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August 2024 by Frank Black
It was a quick and easy transaction, conveniently located, and the service rep. was helpful and friendly.
