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March 2024 by Pris Mangan
Very convenient and fast service
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March 2024 by Chris Nolan
I found a blank legal document online, filled it out, and emailed it to the UPS Store branch I was using for Notary service. The Notary agent printed it for me to sign and we were finished up shortly after that.The Notary himself is a solid type. As befitting a Notary.
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March 2024 by Diego Cruz
Helps me with online shopping refunds
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March 2024 by lillian cabral
Very helpful friendly and professional. Much more pleasant wait than usps
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March 2024 by Sarah Smith
Great place to drop off packages, they have notary and stamps
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January 2024 by Alan R
Amazon Returns Champions and Service Stars! In Bakersfield, California, the UPS Store is your oasis of peace when it comes to tackling Amazon returns. I recently ventured in with a box full of mismatched clothes and a sigh of resignation, expecting the usual bureaucratic runaround. No zig zags, they helped achieve my refund directly.From the moment I walked in, the atmosphere was bright and welcoming. The staff, a friendly mix of experienced veterans and helpful trainees, greeted me with genuine smiles and a can-do attitude. I explained my Amazon return needs, and instead of pointing me to a self-service kiosk or a confusing form, I was whisked away to a friendly staff member. She scanned my barcodes, verified my returns, and even helped me repackage a slightly torn shirt (whoops!). It took less than 10 minutes.Best part? No hidden fees, no confusing policies, just smooth, efficient service and a genuine desire to make my day easier. It felt like dealing with a trusted neighbor.So, if you're in Bakersfield and facing the dreaded Amazon return, have your barcode ready and head straight to the UPS Store. With their versatile staff, customer service superstars and a quick, painless return process; it's the hassle-free haven you've been searching for.Bonus tip: Check out their packing supplies section. They have everything you need to safely ship any item, from fragile glassware to bulky furniture. Just another way the UPS Store goes the extra mile!
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December 2023 by Kaylene Stahl
Service was good, they're always very nice. However, I hate the essential oil diffuser they have in there. For someone with major sensitivity to scents, it kills me. I always leave there with a headache.
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October 2023 by Jim Jeff “Capritwins” Thiel
The store is very clean and the employees were friendly & knowledgeable.I recommend it!
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October 2023 by Christina Lynn Lundborg
If I could rate zero stars I would. The girls working the morning of 9/29/23 were the most unfriendly unhelpful ups employees I've encountered. I will NEVER use this location for package pick up again. Thank you ups white lane
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May 2023 by Miguel
MARI provided me the best customer service ever ; she was very patient with me in regards to all the documents that I needed to do what I needed. She is definitely the most humble person I have ever met, best of wished to her and I hope that she continues to work there!!!!! Thank you !!!!
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April 2023 by Miguel Ulúa
MARI provided me the best customer service ever ; she was very patient with me in regards to all the documents that I needed to do what I needed. She is definitely the most humble person I have ever met, best of wished to her and I hope that she continues to work there!!!!! Thank you !!!!
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April 2023 by Yshel Rendon
I just had one of the worst costumer service experience just now.I can't believe the negative actitud the employees had towards the costumers.Employee were not help at all . However instead of helping and give the right advice the were just misleading.I didn't even got the name of the employee but her employee number is 140264.04/06/202310:30 am
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April 2023 by Jessica Holifield
Left my phone on the counter and they held it for me until I realized I forgot it and returned for it. Thank you! Also helpful with suggestions.
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March 2023 by J Diaz
Mari and Kris were excellent.They worked on my background packet, sending it out and other forms I needed, all while helping other customers and getting me on my way fast. Great location, great customer service!
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March 2023 by Alanna R.
I never take the time to write a yelp review but I need to after my experience yesterday on 3/2/2023 around 9:30am. I went to the UPS store on White lane to do a live scan and I was mortified by the experience that I had. During my live scan, the manager pulled an employee to the back and began yelling at her for being late to work. She proceeded to tell her that she was being written up and was speaking to her employee in the most unprofessional manner. Her voice projected through the entire facility and as a customer I felt very uncomfortable. The other manager that was doing my live scan apologized to me for the situation. I really hope that after this employee got a write up, the manager who was yelling also got a write up. A manager who values their employees and their job does not speak to their employees in such an unprofessional way, and does not make their customers feel uncomfortable by having to hear it. I really thought I was being pranked for a moment. Please do better.
