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June 2025 by Mary Schlosser
Recently bought new appliances for remodeled kitchen. Ivan was very helpful. Excellent listener and professional. Knowledgeable about different appliances and features of each. Made difficult decisions much easier. Installers were efficient and knowledgeable as well. Recommend highly.
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June 2025 by Jim Taylor
Very helpful got what I needed
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May 2025 by A Google User
Great service, good deals. Highly recommend!!!
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May 2025 by Rebecca F.
I’m writing to express my disappointment with a recent experience at Urners.
Several weeks ago, we spent a full day shopping and ultimately placed an order for new sofas — a necessary purchase, as my elderly parents recently moved in and we needed additional seating. At the time of purchase, we were informed that delivery would take a few weeks, which we understood and accepted.
However, after two weeks without any updates, we began calling weekly to check on the status. It wasn’t until five weeks had passed — and only after we reached out again — that we were informed the sofas were actually out of stock.
This lack of proactive communication is frustrating. Our time is valuable, and the inconvenience of having to start the entire process over again is unacceptable. While we did receive a refund, this experience has led us to take our business elsewhere.
Urners has lost a customer
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April 2025 by Maria Perez
Great service
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March 2025 by Trisha Speaker
I ordered an electric dryer online with delivery. I specifically filtered my results to show me only appliances that were available at the Wible location. Once I place my order I received a text that my order would be delivered in a week. No other information. I followed up on the day before to receive additional information. I was told at that time it would take another 8 days to be delivered to their warehouse. I checked the day of to see if there was any additional updates since not hearing from anybody. I was told that it would be an additional four to seven days until the delivery was made to their warehouse. I was told it was the manufacturer that kept pushing the date even though I had ordered a product that was supposed to be in stock. I canceled my order and picked up a dryer the same day from a different company.
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March 2025 by dominick sanchez
We had a fridge delivered after 2 days it wasn’t cold, ( not their fault)called Urners they brought a new one out same day. Thanks for the quick response
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March 2025 by Graeme Corey
They advertise a spring Black Friday sale, up to 40% off. But when you ask what that sale applies to, their sale is “built in” to the posted prices that are clearly just the regular price.
Their sale is not a sale at all. False advertising.
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February 2025 by Alfredo Ramirez
I am disgusted with the service of this company Urner's, 4110 wible rd Bakersfield CA, the reason is that they gave me poor service on 2/19/25 I went to buy a stove and the salesperson showed me a digital stove, we paid the price that she supposedly asked for, we picked up the packaged item and when we got home it was a different stove than the one we had paid for. I called to be able to solve the problem. problem but after three days no one in that company could do anything to solve the problem, they have given us a stove that costs cheaper and is not the one we wanted, I express my disagreement for this inconvenience.
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June 2024 by Roy Pierucci
It was my wife’s order and she was very pleased with the process.
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June 2024 by John Dover
Sales manager was very helpful and explained differences of the new maytag washers
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June 2024 by Neira Castillo
Great customer service. Very helpful and kind .
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June 2024 by Mary Avery
Excellent
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June 2024 by Robert Boyles
Urners gave us a great deal on a kitchen appliance. Sales people were friendly, nice, and helpful
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June 2024 by Jennifer d
awesome service Tony Nguyen thank you for your help!! I'll be back for my fridge soon!
Update I have purchased a stove and refrigerator from Tony and I'm very pleased.
