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June 2025 by Janice Handel
I had to put a new glass cover over my screen and the employee did this quickly and I was out of the store in 15 minutes.
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June 2025 by Gary Long
Great service! Tatiana was amazing and so helpful.
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June 2025 by colleen clasen
Tatiana gave me excellent service! The store was crowded and she kept all customers happy and serviced. I am very pleased with her.
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June 2025 by Madison Schock
Tommy was amazing knew exactly how to help with all my questions
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June 2025 by Ronald Duran
Your associates work so hard . Negotiating their time between two to three customers at a time & going above and beyond people’s expectations!!
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June 2025 by conor cummins
First off cannot give less than one star to this store and Tommy the sales associate which is even more disappointing. Fairly positive the guy was high as a kite and did not understand a word that was spoken to him. Multiple times he appearsd to nodd off to sleep. Numerous times we made our request to add a line to our family plan and multiple times he could not comprehend our requests. At one point he retreated to the rear office for over 20 minutes without any acknowledgement of what he was doing. He stated he could not get the phone to function then when we showed him how to use the phone we were trying to activate he continued to not understand what we were trying to get done. ( very simply wanted to add a line with a personally owned pre-existing verizon phone) there were two other customers that patiently waited for this buffoon that he never even acknowledged. By far the worst service I have ever experienced. Will never be going to that store again.
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May 2025 by Bruce
The sales representative that helped me was very kind and very knowledgeable. She answered all of my questions.
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May 2025 by Victoria Lennon
Sisi was a great help! She spent so much time making sure we were getting the best plan and was patient in assisting us.
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December 2023 by Brianna F
Lorena was so helpful! She was able to not only help me upgrade my phone, but in the process she also helped fix all the lines on my plan to help save us money. Best experience at a Verizon store in town.
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November 2023 by Erika Gonzalez
I was not excited to go into a Verizon store given I have had very bad experiences in the past. But as soon as I walked in I was greeted by an employee named Heather. She was very respectful, attentive and knowledgeable. She answered all my questions and made sure I left happy .. I will definitely be going back to this store .. I recommend you askFor Heather
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November 2023 by James langer
I came in an hour before closing after working a long shift and I was stressed. I was that super annoying late night customer. I had a broken phone and unfortunately it wasn't an easy fix but they where amazing, patient laid out all my options and took their time with me as I took forever and had a million questions. Professional to the point and adaptive to the customer. This is an amazing standard to be set and upheld. Thank you so much team for helping me.
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October 2023 by madison stone
Alondra was nothing short of amazing. We had so many questions, and she was patient with us and gave us details on every question! She has a great personality and was very personable. Verizon experiences can be treacherous, but she made it so enjoyable that time just flew by! Great location. We would never go elsewhere.
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October 2023 by gary brown
I normally update my phone at the company store but this time I decided to try the Verizon retail store on Stockdale. Daniel was extremely helpful and worked with us to make sure we got the best plan for us. He also was a great help in getting everything moved over to the new phones. We did not feel pressured in any way
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October 2023 by Derek R
My name is Derek. The Verizon store on Stockdale Highway is the best Verizon store in town. Lorena helped assist me and I cannot speak highly enough of her. She was absolutely amazing and helped me with everything I needed. I highly recommend requesting Lorena if you decide to visit this Verizon store.
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October 2023 by Danielle Esteban
this was great the wait was kinda long but i got my phone and the worker was nice i forgot her name but she just got her nails done
