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May 2023 by Vicci S.
I go here for my dog's medicine. They are great at communicating with the vet's office and keeping up on his refills.
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December 2022 by Krissy W.
The pharmacists and techs are always helpful and knowledgeable. The mandatory lunch hour where the entire pharmacy is closed can be a minorInconvenience.
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September 2022 by Lisa F.
We have been customers of this Vons for years because it is close to where I work. The quality of their service has been worsening over the years, as other yelpers also shared. I did not write a review before, but decided to share my terrible experience today because I was physically hurt by one of their staff as she pushed the cart towards me rudely. This incident happened around 7:30pm on 09/09/2022 (i.e. today) at the self-checkout area. The staff member is a woman in her 50's. Shortly after the incident, she left the self-checkout area and worked as a cashier at a checkout line. Here is a summary of what I experienced. I brought two bags, and placed them at the bagging area following instruction from the machine. I did self checkout many time at this store and other stores, and did not think I did anything incorrectly. But right after I placed my bags at the bagging area, the machine instructed me to remove my bags from the bagging area and wait for service. I believed that it was the staff member who interfered my checkout using her machine. When she came to "service", she was extremely rude and disrespectful. She pushed the cart towards me and the metal part around the wheel run to my toe! It was so painful that I had to bend down. She saw that but had no reaction! When I told her what happened, she said "OK". Was it a proper or acceptable response when a store associate hurt a customer?! Did she have safety training before being allowed to work with customers? Her "service" was removing my empty bags and placing them to the bagging area again. Did she have trust or respect to customers? She left after re-placing my empty bags to the bagging area, but my toe was still painful! Did she target customers of certain gender or certain race? If so, she should be fired. Anyway, I do not think she should be allowed to work with customers at the self-checkout area anymore. Other staff should receive proper training, including safety training, training to avoid discriminatory acts, and training on professional and respectful communications with customers, before being allowed to work with customers.
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June 2022 by Elaine B.
I would like to actually review the 5 Star Vons located on Stockdale Hwy and California Ave across from the 93309 Post Office, but I cannot get that Vons to show up on YELP! Only the Ming Ave one in the Marketplace Shopping Center can be reviewed.But I want those reading about Vons on Ming to know there is an alternative! It is an AWESOME Vons grocery store on Stockdale Hwy that is full of kind employees EVERY SINGLE ONE, because Manager Leticia will not hire or tolerate anything less than sincere and kind people to work for her! Manager Robert is great as well and so is Manager Guy, who generally works the later afternoon through evenings. Robert is mornings til 5 and Leticia is midday from about 11am until 8pm. More shoutouts go to cashiers Monica and Jennifer who will remember customers and say hi and ask how you are when you see them in other places outside of Vons. The Ming Ave Vons and Coffee Rd Vons cannot compete with the older and well stocked Vons on Stockdale. The customers who shop here seem kinder and friendlier as well. Marketplace Vons on Ming has always been filled with rude employees even the managers. The Albertsons on Panama Lane is full of rude and impatient cashiers and managers as well. I drive 13 miles past 2 ALDIs, 2 Albertsons, A Dollar General, aGrocery Outlet, a Food Max and 2 Smart n Finals that are all closer in mileage than Stockdale Vons but I drive there at least 3-4 times a week even on a fixed income and with gas prices from $6.33-$6.88.This is testimony how great this Vons is!!! As I decide what unnecessary costs I can cut as not only gas prices are spiraling into ridiculous highs, DRIVING 16 miles round trip to VONS on STOCKDALE HWY WILL NEVER BE CONSIDERED AS An UNNECESSARY EXPENSE! Hey they also deliver curbside to your car and deliver now from their store as well!!
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May 2022 by Harry P.
Came in to pick up a few items on way home, thought what the heck lets get some Margherita Genoa Salami when finally this young lady came out to help.... Rude as hell.... f*** them
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May 2022 by Zeke Hanscom
Hey they refill prescriptions very well, but if you have a question, I guess you can forget about asking it. I can't get out. I needed information on someone else picking up my medicine, no answer, and " no space to leave a message ". Called four times. Not acceptable.
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April 2022 by David Z.
This shopping trip was not enjoyable at all. The associates that I dealt with at this store do not have good customer service. Eddie the cashier was rude and acted like he did not want to be at work. I purchased an item that was rang up a different amount than was posted on the shelf, when I was leaving I realized it on my receipt so I went to customer service counter. The manager at the customer service counter told me to go back to the cashier as she was busy helping another customer. So I went back to the same cashier that rang me up, and they needed to have an "override" so they called over the same manager from customer service desk. Neither of them were personable or friendly. I can not recommend anyone ever go shopping at this store.
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April 2022 by Jason Z.
Store shopping experience is good usually everywhere. The pharmacy is great and helpful. Store is almost always clean, safe and fun to shop at. Checkers, key carriers and meat clerks will help you if you need it. I love the deli and sushi preps, perfect.
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December 2021 by Dennis Michael Gibson
Great and helpful staff.
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December 2021 by Ty T.
My dermatologist and other providers prescribe me a somewhat uncommon medication that only one big box store pharmacy in town has in stock. Fortunately, I stopped by this Vons during Thanksgiving grocery shopping to see if they would have it. Regrettably, they didn't carry it. However, the kind staff offered to order it, and that I would arrive next day. Because it's uncommon, my insurance didn't cover it completely, so the cost would have been exorbitant. But the extremely helpful pharmacy tech looked to see if there were discounts available, and she saved me more than 50% off. And as a promised, it arrived next day during the busy Thanksgiving week as well! No other pharmacy in town even offered to order it no less even bothered to see if that drug had discounts. Such an incredible customer service experience! Although it's rather terrible that even as an M.D. I can't get reasonable prescription drug prices with my insurance, Vons Pharmacy at The Marketplace totally came through with their exemplary service. I can't recommend this pharmacy enough! They made my holidays that much better.
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November 2021 by Mark Anthony G.
VONS is always amazing that goes without a saying. It's one of my favorite grocery stores to shop in. They are always clean, stocked and have a great team that's always ready to help. However can I just take a minute to personally thank Nora and Ericka in the floral department. They are awesome, and greatly talented. I always go there for my flowers, I don't even shop around. Today though I went and received the best customer service. I left happy and satisfied. Thank you to those amazing women who are not just doing their job, they re doing a great job!!
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November 2021 by David R.
I can't take it anymore. I have been a customer for years and this is the last straw. All I want is the products at the price that is advertised. When they change their rewards app every few months that requires a new download it's impossible to get the "digital coupon" unless you jump though the hoops. I am just not going to get screwed out of these "sale" prices anymore. It's a classic bait and switch to get you in the door and then overcharge at the register thinking you got a good price but got screwed. I reject this fascist mind control technic to "understand their customers", it's a manipulation to control you and keep you coming back. Furthermore, requiring you to go to an app is ruining America just like Facebook is ruining America. Wake up people, Safeway/Vons/Albertsons are EVIL and we must stop helping them destroy us.
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August 2021 by Ryan C.
I like this Vons. I work at the one on Stockdale Hwy. I had an awesome experience getting the 1st and 2nd Covid vaccine at the pharmacy at this location. I also purchased 2 bottles of wine and a pack of cigarettes today and I had no terrible experience at all. This location is cool just like the location that I work at in my opinion. I love Vons.
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June 2021 by Sandy N.
Bad experience at this Vons today... it's becoming the norm at the Marketplace Vons. I was totally ignored by the checkout guy. No hello or good morning and no have a great day or thank you! He said nothing! He didn't even ask if I wanted bags.... NOTHING! I spent $104 dollars today. I don't plan on spending any more money at this Vons!
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May 2021 by Cherie Lane
Have gotten shingles vaccines, Covid-19 vaccine and pneumovax vaccine there at the pharmacy! Great service, clean and helpful! Very professional!