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April 2024 by Jazzie 2 PRO
Few dresses, not what they advertise and TV, girl in dressing room had poor customer service
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March 2024 by Angelina Martinez
great customer service, workers are very polite and helpful
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May 2023 by Misha C.
Really nice clothes for when you're in a hurry for an unexpected party lol and prices aren't too bad
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May 2023 by Sandy Al khabbaz
I wish I had the option to give no stars because it doesn’t deserve one. My mom went to the store today to buy a dress. My mom asked the worker to get a dress of the size she wanted. I want to add that my didn’t get to the store at the time they were closing, she had already been there for over an hour. The worker there was rude and told her we’re closing. In fact, many people were still at the store. But the worker was racist and took advantage of the fact that my mom barely speaks English. Won’t be returning to the store. Racist workers and bad costumer service.
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April 2023 by Lil Bean
Waited 20 minutes line. There was only 1 cashier.
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April 2023 by Sabrina Gallegos
Yvette was absolutely ? amazing.We went in to get my daughter a prom dress, and we couldn't find exactly what she envisioned for herself, or anything that really fit. She was devastated......... so I decided to ask someone to help us even tho my daughter was very anxious to do so.... Yvette ended up educating us on dress sizes and how to dress for her body type! To cut the story, she was quick amazing help the first dress she picked in my daughter's color preference WAS AMAZING GORGEOUS AND EXACTLY WHAT SHE had envisioned! MY BABY, left the happiest she was ever going to be with her choice! Thank to thank you
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April 2023 by Savanah Bean
Waited 20 minutes line. There was only 1 cashier.
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April 2023 by jamie perez
I recently visited and all I have to say is WOW! They exceeded my expectations with their great customer service despite being short-staffed. The store was quite busy when I visited, and the lines were quite long. However, the workers remained calm and polite throughout, even in the face of some rude customers. They were patient, friendly, and attentive to mine and others needs. Overall, I highly recommend Windsor to anyone who is looking for great customer service and great clothing! You can rest assured that they will do their best to make your experience a positive one even during busy hours. :)
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February 2023 by Alejandra Hernandez
Terrible and rude customer service, they changed their “return policy” when I asked. I tried a to make a refund but they only gave back store credit and wouldn’t let me keep my receipt.
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January 2023 by Lucy Bermudez
Love it! ❤️
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December 2022 by Erika R.
Came here on Dec 3 2022 to buy a couple of dresses for a teen and left exhausted because I had to count the clothes that were going to be tried on, I had to put the clothes in the dressing room, I had to take the clothes out, at one point I asked if my teen can try on some heels with the dresses and was told to go get them myself and put them back where I found them when done. I'm surprised I didn't have to ring up my order before purchasing too. Unbelievable.
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November 2022 by Hailey B.
Went looking for a dress for an upcoming event and was not disappointed, huge selection of all kinds of styles and colors of dresses! Absolutely stunning customer service and great prices.
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October 2022 by L H.
Came in here to buy my daughter a dress for her first formal dance. I don't understand why businesses hire such unfriendly people to work in customer service. The girls working we're chatting up front when we walked in, didn't acknowledge us at all. They were busy chatting amongst themselves and one girl was on the phone with her child, the vibe was like we were bothering them by being there. Nobody was working the dressing rooms so we had to ask and were told to wait. Finally someone came and you could tell she was pissed to have to do anything for us. When I went to Check out the worker didn't say hi or in fact didn't say one word the entire transaction, not even to give me the total. Overall, super unfriendly people here. Would not recommend
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July 2022 by Melissa G.
I love shopping at windsor, i have bought my vacation clothes and formal dresses here, but today i just felt so upset, I had one worker help me, she has long black hair and i just kept seeing her do everything in the store. I did ask her are you short staffed since i didn't see anyone helping and the girl said no she has her two managers over there. the whole time i was there the 2 managers were just gossiping. Windsor maybe you should consider more people who are willing to help and not just stand there gossiping/talking.
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June 2022 by Anabelle Hernandez
Never answer phone calls. The girls are NOT helpful, all I hear is gossip. Owners should consider older and Wiser women to take over.
