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July 2024 by Quy Dinh (QPilot)
Update; I read some other review, it seem they can't do trim wrap good.
Please read what the owner reply.
The paint was only on the one side on one panel, not on both side. Yes, I did say I want it to be covered up but that doesn't mean that you can do a messy job and still charge me $125. Anyway, you have lost both of our business at this location for the full car wrap and custom.
I just can't believe that you reply what you reply. That's good for your business model.
A few months ago, I initially visited this establishment to obtain a quote for a full car wrap service for my Lexus IS in sunset red and wet carbon fiber. The quoted price of $9,000 was reasonable for the scope of the project. Recently, I returned to this shop with the intention of having a small door trim panel wrapped in glossy carbon fiber as a test of their attention to detail and craftsmanship. While I am capable of performing such a task myself, I sought their services as experts in the field.
The installation process took approximately one hour, and upon inspecting the finished product, I noticed several imperfections from a close distance. The wrap exhibited wrinkles, uneven cuts, and visible gaps in the panel coverage. Despite bringing these issues to the attention of the technician, he initially attempted to attribute the flaws to the movement of my window. After driving away from the shop, I pulled over to the side of the road and considered returning for a rework of the wrap. The technician made some improvements, but the overall quality remained unsatisfactory. Furthermore, the wrap has since shrunk and wrinkled again, indicating improper installation techniques. The uneven cuts and incomplete wrapping around the panel further demonstrate a lack of professionalism and expertise.
In reference to my previous experience with this establishment, I would like to express my dissatisfaction with the quality of the partial car wrap service I received. Despite my prior experience with vehicle customization, including a full car wrap, window tinting, and removal on my Prius and my Nissan GTR, the recent partial wrap fell short of my expectations and was not worth the cost of $125.
I attempted to provide the technician with an opportunity to rectify the situation for the panel so I can go ahead with the complete full car wrap as initially intended. However, based on the subpar quality of the partial wrap, I am hesitant to entrust my vehicle to their shop again.
I kindly request that the remaining work be completed satisfactorily by Friday of this week, June 26th. Should this not be possible, I will be compelled to seek alternative options for my vehicle customization needs.
Regrettably, I cannot recommend this shop to others based on my experience. I encourage them to take heed of previous negative reviews regarding the quality of your wraps to improve your services.
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January 2024 by clay jones
They have done a awesome job on my work truck and personal truck putting together the decals and wrap
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August 2023 by Jerry Jones
My sister wanted gold stripes on her Mini Cooper that matched the gold stripe on her motorhome. She picked and ordered the matching color. When she went to get the stripes installed she asked to see the stripes before they put them on. It was not the color she ordered. The owner and his wife first tried to say that was the color she ordered and then they changed their story and said that they remembered her changing her mind and ordering brown instead of the gold. Both lies. They will not own their mistake and will not provide a refund. Beware of this place.Edit for the owner response: The "miscommunication" was that the owners had mixed up the color samples and the numbers for ordering. My sister picked the color she wanted and they used the wrong number to order it. This was not her fault or a miscommunication. They also state that they offered to order the correct color. Not true, they told her she would have to pay another $100 to order the correct color. They refuse to refund her $400 and they are keeping it even though they did no work for that money! These people are rip-off artists.
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January 2023 by Sorina Gonzalez
If I could leave 100 stars, I would, but they only allowed me 5. I'm so happy with the work they did, and the stripes they put on my husband's mustang, I wouldn't have expected anything better, thank you very much for the excellent work, I recommend this place 100%
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October 2022 by ken beggs
I just picked up my truck. It looks amazing. My factory painted hood was fading and I had these people put a great wrap on it thanks
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November 2020 by Brock Neff
Amazing people! Great to talk to and they do an excellent job! 10/10 recommended
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November 2020 by Charles Horsch
I had them do a stripe on my 67 Coronet R/T. Cost was low,, completed when they said, excellent installation too. Will use them again
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October 2019 by David Lopez
Need new decals for your business vehicles? This is the place. Joseph has excellent customer service and they truly care about their customers, i've been to other places in town and didn't received the customer service wrap n' graphics gave me, wish i could give then 10 stars. They go above and beyond to make sure you're happy. Give them a call first, you won't regret.
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September 2019 by Cole Benson
Not open when advertised.
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September 2016 by Samuel Aguirre
I had the best experience! They are awesome!
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September 2016 by Chris Benhardt
Said they could wrap trim pieces for me, but they ended up looking horrible and wouldn't just admit they couldn't get the job done. Still charged me for the work and it came out a mess.
