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December 2023 by Gisselle Hernandez
Haven’t been to the mall in awhile and around holiday season it’s busy but their service sucked I had to walk out after 10 people came up to me asking if I’ve been helped. It was excessive and overwhelming. One person was enough but 10 is doing way to much, didn’t even wanna spend money their after that.
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September 2023 by Jamie Holland
Was told the day before the pokémon event it was first come first serve and they had 9 boards for purchase. Had everyone waiting outside for the pokémon collection, some people waiting for almost 12 hours, switched it 1.5 hours before opening to a raffle that even if you are selected you still have to buy; and there are only 6 boards. Not to mention the 12 people there before opening get a small chance to win a board. letting everyone else who didn’t wake up early or stay up all night get a chance to win a board they didn’t actually try to even get. Bad management, Bad customer service. Seems shady they had so many boards up until the day of. Overall worst zumiez I have ever been to.
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August 2023 by 818_danny
I love the store but I don't understand why the employees make you feel uncomfortable shopping there.. I've been going there for over 3 years now since I moved to lake Isabella and they're the only store in the mall that makes you feel uncomfortable they're hovering over you like if you're a child. The manager is some blonde girl and she was super rude asking me it doesn't look like you're doing back to school shopping I was by myself and did not have the kids with me.. and I understand they have to be vigilant for people stealing but not everybody that's going in the store is trying to steal like me. I know I'm rough on the edges and have a lot of tattoos.. ??? I hope management fixes that problem thank you!
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August 2023 by FIERCE
Exactly like 818_danny said ? I was told by the red head Asian (racchet) ? eater that I don’t look like im back to school shopping I was just looking around smh ? said I look like I was going to continuation school ? she thot she was funny but it’s not my fault she working at zumiez ? girl going thru it I was just looking for shirts from obey but you know zoomees it’s not the cool shop it was once was ? and this mall got shot up for a frenchie right after I left ???UPDATE: they asking if I can remove this review for store credit for inconvenience ?? yall need to get better management just like homie said ? again they working at zoomees smh ? not my fault place not big as before to trip on me red head ?
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January 2023 by greg venter
Got etnies for a great sale price
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November 2022 by Tanner Davis
Love Shopping Here Sarah K. The Manager Is Super Awesome And Always Looking Cute!!! She Is The Best!!! There's Always Really Good Deals Like Buy One Get One 50% Off And Huge Discounts On Last Season Models And Wear. Love That They Have Smaller Unknown Company's Pushing Out In The Stores And A Lot Of Sick Stickers Which Is The Best. And Ways To Get Points To Get Free Stuff On The Zumiez Stash App Too!!! They Have 2 HardWorkers Cameron K. And Armando M.
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November 2022 by Tanner D.
Love Shopping Here Sarah K. The Manager Is Super Awesome And Always Looking Cute!!! She Is The Best!!! There's Always Really Good Deals Like Buy One Get One 50% Off And Huge Discounts On Last Season Models And Wear. Love That They Have Smaller Unknown Company's Pushing Out In The Stores And A Lot Of Sick Stickers Which Is The Best. And Ways To Get Points To Get Free Stuff On The Zumiez Stash App Too!!! They Have 2 HardWorkers Cameron K. And Armando M.
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October 2022 by Michael Renshaw
Clean and organized. Staff was helpful
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June 2022 by Sum Bdy
Excellent customer service! They went above and beyond getting my online pickup in store order ready and exact! I am very satisfied!
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April 2022 by Tsun Tsun
A chaotic treasure hunt for the perfect gem hidden away in the folds of fabrics within is what it's like walking in here, it's messy which is why it's not 5 stars but it's a good place to hunt for that perfect piece in your outfits
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April 2022 by Joshua Camacho
Super friendly and chill workers
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January 2022 by Raul Perez
Everything was great the service, the products, the cleanliness and I got good deals, The guy named Jose helped me put so much and was very nice to me I recommend shopping here for the great service!?
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January 2022 by Cindy Ayala
Love the clothes and style here. The customer service was top notch.
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January 2022 by Miley Hernandez
Nice and friendly staff.
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September 2021 by Pete Pesina
Very nice staff and had what I was looking for no problem
