Altura Credit Union, the largest credit union in Riverside County, California, provides a variety of financial products and services, including checking and savings accounts, online banking, mobile banking, vehicle loans, and home mortgages. Members appreciate the convenience of being open until 7 PM and access to a network of 5,200 shared branches and over 30,000 ATMs. Overall, customer service experiences at Altura Credit Union are largely positive. Many members praise the professionalism and kindness of staff, highlighting individuals like Karina and Victor Castro for their exceptional service. New members express satisfaction with their transition from other banks, enjoying the support and attention received from staff. However, there are some mixed reviews, with a mention of a less favorable experience with one employee, indicating that attitudes can vary among staff. Despite isolated incidents, the credit union is recognized for its commitment to excellent customer service and meeting the needs of its members. With a focus on professionalism and member satisfaction, Altura Credit Union continues to build a strong reputation in the community.
