Altura Credit Union is highly regarded for its friendly and helpful staff, with many customers praising the excellent service they receive. Tellers are noted for their professionalism and welcoming attitudes, particularly highlighting individuals like Anthony and Selena for their exceptional assistance. Customers appreciate the various perks offered, such as a seamless process for setting up accounts and low rates on car and personal loans. However, some users have mentioned issues with slow machines, affecting their experience. Overall, Altura Credit Union is recommended for its great atmosphere, bilingual staff, and efficient banking services, making it a preferred choice for many.
Mr. Matt Bird is a true asset to your organization. Ashley, Selena, Erika and Anthony have excellent customer service etiquette. They need to be promoted. And a raise. I will come to refer new clients to Altura
May 2026
Gary L was very helpful when I came in. He had a really nice and positive attitude and he was very helpful explaining and doing things for me. He has patience and he’s very good at what he does. He was nice enough to stock coffee up for me and get everything finished for me right away. Very helpful and nice guy.
January 2026
Anthony and Matt are amazing, they helped me out when I really needed it , I needed to send a wire in my critical situation they made it happen… thank you again!
