“I’m not easy customer I make a
Lot questions and Taylor was helpful and knowledgeable. I will tell my friends about this shop because it local and had good quality.”
“This is why we use O'reilly auto parts.
I want to thank Doug the manager at the Beaumont location for handling the situation that came up with professionalism and promptness.
There was a communication error on someone else's part, the shocks that I ordered and desperately needed got sent back, needless to say, I was very upset. I had just drove in 200 miles from Nv.
I didn't leave the parking lot as I was trying to figure out something to do. Doug had already found a solution to the problem, came out into the parking lot and we figured it out.
You found a solution to the problem and turned a frown into a smile. Great job Doug thank you for being a great manager and human with compassion”
“The store is amazing.Come down here and they'll greet you with a smile.Welcome you in and try to help you out as much as they can. Yeah, make you feel like one of their family members.The good ones ?”