3575 Willow Pass Road, Bay Point CA 94565
“Very extensively stocked lil mini Mart with fantastic product offerings and very reasonable prices, all this convenience wise considered. I found the staff to be very kind and helpful and not grimacing when I misunderstood a price and requested the item removed from my charges. They offered and insisted on helping me load several bags into my truck, which was extremely unexpected, and appreciated. The young lady whom was preparing the drink area and checking in on the presentation was so sweet as well; she excused herself for me to dally around figuring out what was where and what I wanted, patiently offering help and holding of things I had that were about to topple ! I kinda liked my experience here, twice now! It's much more pleasant and better priced than 711... So I'm gonna keep them as first choice for quick run items. My only request, is please keep more stock on hand of the store branded "chill" 12 packs of soda. My two visits, there were only three 12 packs available entirely. And both times two of them are flavors. I would choose one. I would not but I still bought all three because I can barely get there as it is and I'm dependent on others for Access at the moment. So it was a little disheartening to see that it happened twice that way with no real alternative other than the extremely overpriced no matter where you go 12 pack of a branded flavor which I just refused to pay pay regardless of where it's from! So obviously I am not the only one who is in the liking of these because if they are cleared out all the time that is saying something! And in my opinion that means get more on hand LOL. Please... If you could that would be fantastic! And maybe also, could you update your stock for instacart and whatever other delivery apps you are supporting because I use them as well due to my transportation, limitations and The stock is really varying and a lot is missing from those apps That I would really appreciate being accessible otherwise, such as cat food and specifically the 20 lb bag of. Or maybe it's 15 lb of nutra nuggets! It's $20 I believe for 15 lb maybe but it doesn't show on instacart. For example. I have to purchase this quite a bit so the delivery would be fantastic for me. Other than that it is a really great place to go. It is exceptionally clean like impeccable and again the prices are competitive to Safeway and some items are a little under which is incredibly impressive. Just the same. If you need 2 lb of cheese, go here. It's $7.99.... It takes forever for that price to hit at Safeway on my just for you! Cheers to a job. Well done in the whole revamp of this place for sure! Oh the one other thing, updating the shelf tags to match the product's pricing would be helpful as well, I noticed a lot of things specifically just by chance down the pet aisle which is incredibly substantial and lovely to see when you have pets, especially the variation in offerings. But it's almost impossible to buy blindly when it comes to price, I'm not able to do that. So instead of hassling with saying never mind at the register it would be nice to just know ahead of time what things were by with price. And same for just keeping them updated in general throughout the rest of the store because that was the only thing I'm seeing that could be improved. But to be honest, I haven't been here in years and so I don't know if it is still in the updating process and maybe things just haven't been addressed or they are a little bit behind. Or who knows it's just a recommendation. I'm not going to knock any Stars for it though because I see that the efforts are on point and that's what matters to me as is the level of service and consideration to customers which is the ultimate for me. Thank you so much for the help to my car, it was really appreciated for sure!”
774 Port Chicago Highway, Bay Point CA 94565
“Hello I'm trying to contact the hiring manager the number on website doesn't go thru and I can't leave a voicemail. I just applied this morning to a customer service rep, if you give me the number I can reach the store at I would be appreciative. Thank you for your time! Cheyenne”
2747 Willow Pass Road, Bay Point CA 94565
“Employees are always friendly and helpful. 4 stars because the soda fountain upgrade eliminated ice cubes and now has crushed ice which melts too fast. And it no longer serves fruit punch - my son’s favorite.”
2700 Willow Pass Road, Bay Point CA 94565
“There were 2 workers behind the picture case, 1 was standing with his arms crossed. I just needed to pick up an online order for toilet paper, it took me 15 minutes & that was only because I flagged down another employee. Usually better service. Hope it was just an off day. I'm mostly able to get in, pick up and go.”
660 Bailey Road, Bay Point CA 94565
“Had a great experience at Rite Aid today. The pharmacy manager Ella provided outstanding service. I went in for a Covid vaccine. It was quick and efficient considering I didn't have an appointment. Kudos for great customer service!”
2700 Willow Pass Road, Bay Point CA 94565
“Excellent service! Oliver the pharmacist helped me today and was very quick and informative, he was patient and made sure I left happy with the right medication! Please give him a raise ! He's the best!”
2700 Willow Pass Road, Bay Point CA 94565
“Greg customer service but the wait time is extreme need more staff need more pharmacist even in the drive-thru 15 to 20 minute wait to pick up prescriptions so disappointed”
2700 Willow Pass Rd, Bay Point CA 94565
“The employees are great at this location. Items seem to readily be in stock. The only issues are have are beyond the local control. #1 - the in store prices are WAY HIGHER than the online prices but they will not match their own online prices. I've asked 3 employees including 1 manager and they won't match their own Walgreens online pricing even though the policy online clearly states they do price match. The in-store pricing is often a full dollar or two PER ITEM higher than online. #2 - the outside parking lot is filthy. You literally open your door and climb through stacks of trash. They (or their property manager/owner) need to address this.”
2700 Willow Pass Road, Bay Point CA 94565
“Regular store staff always polite, some cashiers hold light conversation area always clean. Pharmacy day shift messes up ALOT or tells you almost anything to get off the phone and never apologize for their mistakes except Makayla. She takes time to listen and provide excellent feedback as well as evening shift Pharmacist French and tech Hellen are excellent they care , look into things, very professional, etc”
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