The Verizon Victra store in Los Osos is a busy local retailer offering phones, tablets, accessories, and device protection. The staff are described as tremendous, great, super helpful, thoughtful, and knowledgeable. They provide a full range of services, explaining new devices and transferring data. Consultants work to hear what customers need, dedicating time to solve problems and make the process effortless and fun. Their service can turn a difficult situation around, offering helpful solutions for damaged phones and plans. Customers report leaving the store feeling very impressed after receiving the full attention of the dedicated and helpful team.