The Verizon Victra store in Los Osos is a busy local retailer offering phones, tablets, accessories, and device protection. The staff are described as tremendous, great, super helpful, thoughtful, and knowledgeable. They provide a full range of services, explaining new devices and transferring data. Consultants work to hear what customers need, dedicating time to solve problems and make the process effortless and fun. Their service can turn a difficult situation around, offering helpful solutions for damaged phones and plans. Customers report leaving the store feeling very impressed after receiving the full attention of the dedicated and helpful team.
My experience was great. Cory used magic andgot my phone to work the way it was supposed to. He was also able tohelp me find all the products I needed. He and Julie were both very helpful and friendly, and I would go there again if I needed to.
May 2026
Friendly, Knowledgeable, helpful. I will go to no other horizon store.
April 2026
My experience working with the Verizon staff has been a pleasant and informative. Thank you.