Shout out to Sandi for providing the absolute best customer service. I was having trouble with our bill with international travel and she was able to help us and get everything fixed. She is so nice and friendly. Thank you Sandi!
November 2023
Be ready for the hard sell and leaving with a bunch of stuff you don't want or need.
September 2023
Not impressed. I picked up a new iPhone 14 Pro and they were kind enough to add on a $17/mo insurance policy that was neither requested nor authorized. I had to spend 20 mins on the phone with Verizon Customer Service to have it removed. The CS Rep was incredibly understanding and took care of the situation quickly.