Downtown Auto Care is recognized as an honest and trustworthy auto shop. The mechanic, Dave, and his staff are consistently described as honest, helpful, and professional. They provide real, honest answers and advice without trying to take advantage of customers or add unnecessary costs. Their work is considered top-notch and good, with pricing that is affordable, fair, and not marked up. The shop is commended for going above and beyond for clients. This includes troubleshooting issues over the phone to help customers fix problems themselves, performing quick repairs to get travelers back on the road, and completing urgent jobs in a timely manner. They have also provided helpful services like giving customers a ride home. Customers feel the staff looks out for them and their safety, expressing that they did not want anyone driving an unsafe vehicle. Multiple reviews strongly recommend this gem of a shop, stating you won't be disappointed. They have restored faith in finding an honest and trustworthy repair shop, earning their business through excellent care and work that speaks for itself. The consensus is to support this local small business.
David is awesome ! the check engine light came on and instead of making me drive down there and pay to get the car diagnostic like most other places he troubleshooted the issue with me and I was able to fix it myself , so I know they are very honest and helpful so for now on we will be taking our vehicles here
May 2024
First time here and I would absolutely, 10/10 recommend this place! Dave was very honest, polite and professional. Dave went above and beyond in addressing the issue with my ‘69 Impala!
May 2023
Dave was incredible this morning...he checked out our vehicle en route to LA and treated us so fairly and with respect! We will always stop here again for our vehicle needs! Outstanding customer service! From the drivers of the 'not old' 2002 Infinitii!
