Downtown Auto Care is recognized as an honest and trustworthy auto shop. The mechanic, Dave, and his staff are consistently described as honest, helpful, and professional. They provide real, honest answers and advice without trying to take advantage of customers or add unnecessary costs. Their work is considered top-notch and good, with pricing that is affordable, fair, and beyond fair. Customers report experiences where the shop went above and beyond. This includes express ordering parts for urgent, same-day repairs, performing quick fixes for travelers, and even offering rides to customers. They are known for troubleshooting issues helpfully over the phone and thoroughly checking vehicles. Multiple reviews highlight relief at finding a reliable mechanic in a industry where trust can be hard to find. The business is strongly recommended as a gem and an excellent, trustworthy place for car repairs that earns customer loyalty.
David is awesome ! the check engine light came on and instead of making me drive down there and pay to get the car diagnostic like most other places he troubleshooted the issue with me and I was able to fix it myself , so I know they are very honest and helpful so for now on we will be taking our vehicles here
May 2024
First time here and I would absolutely, 10/10 recommend this place! Dave was very honest, polite and professional. Dave went above and beyond in addressing the issue with my ‘69 Impala!
May 2023
Dave was incredible this morning...he checked out our vehicle en route to LA and treated us so fairly and with respect! We will always stop here again for our vehicle needs! Outstanding customer service! From the drivers of the 'not old' 2002 Infinitii!