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“Honestly I'm happy coming in. Usually I get anxious if I have to come in because it means I can't fix it myself and in always afraid it'll be something simple.
But I saw Kyle yesterday and that dude was so nice and professional! Like he was so fun to talk with and helped me with every problem I had and might have a bit down the road.
Customer service is kinda tricky at times and even though my dumb butt rushed in at like 15 to closing he helped me so well. Please I hope regional recognizes this store and gives raises to the people within. He isn't the only awesome experience I've had I just don't remember the name of the woman that helped me the month previous.
Thanks for being so cool <3!!”
“Oscar, the Manager of the store was glad to help me. when i needed help accessing my account Oscar was able to work with me while customer support could not. 10/10 glad to have his help.”
“Was'nt happy with the results they refuse to accommodate me for my phone so I had to purchase a phone of there's n even when I asked for a phone with extra memory they still didn't listen to me n sold me a phone with very little memory needless to say they don't listen to there customers but they get there money”
“Louis went above and beyond to help us out, he explained everything in great detail and didn’t try to upsale us on any items. he is very skilled and easy to approach with every customer and is always willing to give her 110% to helping everyone out. He is the newer manager and is definitely doing a much better job. he is amazing.”
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“Destiny was amazing and as well as Danny the manager. My account is glitched and cannot be accessed by any of the physical stores. I’ve been trying to trade in my wife’s phone over the last month with no success and to the point where I wanted to cancel my account. Destiny helped and was able to put in a trade order and got my wife her new phone 15 minutes after submission. Thank you so much ?”