Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Beaumont store. Customers can conveniently schedule in-store appointments or place online orders, with options for pick-up, free 2-day shipping, express lockers, and same-day delivery where available. Customers have praised the exceptional customer service at this Verizon location. Destiny and Danny, the manager, were able to resolve a glitched account and facilitate a successful phone trade-in. Giovanni provided a seamless experience for a customer and their family, while Mariana assisted with phone and plan selection, going above and beyond to address the customer's needs. Ron, another Verizon employee, was commended for his professionalism and commitment to customer satisfaction, even when the issue was with a phone purchased elsewhere. Sarah also received high praise for her ability to quickly resolve a last-minute phone crisis during a holiday weekend, providing a customer with a new phone and a better plan. Overall, the Verizon store in Beaumont is known for its excellent customer service, knowledgeable staff, and ability to cater to a wide range of customer needs, from mobile devices to internet and business solutions.
Giovanni is wonderful very friendly excellent customer service. He deserves a raise.
May 2026
Gio was incredibly helpful! I was in such a nightmare with AT&T & he just lifted so much weight off my shoulders. A HUGE thank you to him for helping me switch!
May 2026
She is so nice and great and outstanding and great talking she is really nice and loving
