Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Beaumont store. Customers can conveniently schedule in-store appointments or place online orders, with options for pick-up, free 2-day shipping, express lockers, and same-day delivery where available. Customers have praised the exceptional customer service at this Verizon location. Destiny and Danny, the manager, were able to resolve a glitched account and facilitate a successful phone trade-in. Giovanni provided a seamless experience for a customer and their family, while Mariana assisted with phone and plan selection, going above and beyond to address the customer's needs. Ron, another Verizon employee, was commended for his professionalism and commitment to customer satisfaction, even when the issue was with a phone purchased elsewhere. Sarah also received high praise for her ability to quickly resolve a last-minute phone crisis during a holiday weekend, providing a customer with a new phone and a better plan. Overall, the Verizon store in Beaumont is known for its excellent customer service, knowledgeable staff, and ability to cater to a wide range of customer needs, from mobile devices to internet and business solutions.
In and out in 20 minutes. Destiny you were awesome, thank you for time and for providing wonderful customer service.
February 2024
I ordered a new phone from this store. I was having difficulty getting the right phone and plan. Mariana from this store saw my issues online and called me. She took care of my confusion and hooked me up with what I wanted. She was extremely professional. I highly recommend this store.
July 2023
I thought I would get a better deal being that I'm a 15 yr. Customer
