This Phenix Rods & Accessories location has closed

Sporting Goods
Phenix Rods & Accessories is a company known for producing high-quality fishing rods backed by strong customer service and warranty support. Customers appreciate the company’s commitment to making things right in case of manufacturer defects, with many highlighting their positive warranty experience. One reviewer praised the warranty program as "amazing" and "hands down the best" they have encountered, noting that the replacement process was quick and hassle-free. Others mention that the company takes care of their customers by promptly shipping out replacements and even sending small gifts like shirts and hats for issues caused by defects. The in-person experience also receives positive feedback, especially regarding customer service. A representative named Riley was helpful during a warranty exchange, showing genuine interest and explaining rod differences. While the overall experience is good, some customers mention that the process can be slow, and the absence of a lobby or sitting area can make waiting uncomfortable. Additionally, there are occasional communication issues, as seen when a customer had difficulty getting timely updates or assistance after receiving a defective rod. Overall, Phenix Rods & Accessories is recognized for quality products, excellent warranty service, and helpful staff, making it a preferred choice among anglers who value reliable rods and responsive customer support.

• 1.4 miles

  

  Sav-On Tackle Fishing, Hunting & Fishing Supplies

1. Santa Fe Springs, California