Quest Diagnostics is a medical lab located in the Bellwood Medical Center Building, offering a variety of testing services including blood and urine tests, COVID-19 antibody testing by appointment, and specialized pediatric services. The lab operates Monday through Friday from 7:30 am to 4:30 pm, and patients are encouraged to make appointments online through their website, QuestDiagnostics.com. Reviews highlight the efficient check-in process using kiosks and friendly staff, particularly noting the kindness and patience of the phlebotomists. While some customers mention the importance of arriving on time for scheduled appointments, others express satisfaction with their experiences, reporting minimal wait times and painless procedures. However, some reviews suggest that walk-in patients may face challenges due to limited availability. Overall, Quest Diagnostics is recognized for its courteous staff and commitment to patient comfort, making it a recommended choice for lab services. Visitors should remember to bring their ID and lab orders for a smooth experience.
Idk who the X-Ray technician was today but he was a baddie and i’ll be purposely hurting myself to come back. 10/10 service give that man a raise period.
May 2024
This comment is based on past experiences. I believe that quest labs should not promote walk in patients unless there could be a number of dedicated openings per hour. You purely rely on no shows to accept those patients therefore if everyone shows up the walk in patients will not be seen.
May 2024
Could use more chairs inside the waiting room, if not out in the hallway.
