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8:30AM - 5PM
1860 El Camino Real # 100, Burlingame
Credit Unions
“All ways a pleasure doing business with Upward! I’ve been a member since the 80’sEveryone is so professional and caring.I would recommend them to everyone for all your banking needs.”
“As a long time member of Stanford Federal CU, I appreciated the customer service I got from Anais S today. She was pleasant, helpful and knowledgeable to my needs and questions. That is becoming more rare these days.I recommend banking at this Credit Union!”
“Love this credit union. Member for 32 years. Smaller CU but they make up lack of size with great service. Man, I get treated like a real person. They have services that meet most of my needs. Rochelle, Anita, and Bob are amazing. I rarely get to their branch but when needed they have been very supportive.”
“I have always had a pleasant experience with SFCU (Medical Center branch). The staff are very professional and amiable.Shout out to Eric who seemed to be the one who always help me out.”
“I had the pleasure of working with Jose Vasquez from the Redwood City Branch - he was extremely helpful and provided excellent customer service. I was applying for a new loan, and the process was seamless, literally took less than 30 minutes from start to finish and the funds were already in my account the same day. Highly recommended!”
“I got an auto loan through the San Mateo Credit Union with the help of Terry Zhang. It was a smooth and easy process to get pre-approved and then later to get the loan paperwork in order when I purchased the car. Terry also answered a lot of my questions through the online chat system, and he had even made a note to include a credit union offer that he later honored (even once the offer was over).”
“I've been a member of SFCU for about 20 years. The Customer Support has always been above par. My most recent encounter was no different. My son and I were helped by 'Jenny' at the Palo Alto branch. She took the time to help us with our accounts, answer question, and explain to my son, in great detail, everything he needed to know about credit cards and his options for saving money. We never felt rushed, and she had clear answers for all of our questions. You can't ask for more than that in a banking experience. Note: I only give four stars because I have to drive an hour to visit the nearest branch. But I realize that's not their fault.”
“3 cheers for James Teaney! He was SO patient, kind and helpful as I was trying to assist a family member with their banking needs and my own as well. He helped navigate a complex issue I had been trying to resolve for days. THANK YOU James and Provident!”
“I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.”
9AM - 5PM
209 Broadway, Millbrae
Credit Unions
“Norma Hernandez was very helpful and professional setting up a CD for me. It is always a pleasure walking into this branch everyone is friendly and helpful. The wait is never long. Thank you for your help Norma !”
“Embarked upon an in-person visit to Patelco Credit Union (San Mateo branch) on 08/12/2023 for follow-up regarding an electronic funds transfer for a car loan. It was an urgent matter given I anticipated collecting the new car on Sunday. I was served by the assistant branch manager there, Leena, who was very congenial and gregarious, courteous, understanding, receptive to my requests, and interpersonally effective. The existing issue was promptly and conscientiously solved, and I was on my way in no time. I recommend them without any reservations.”
“I highly recommend Itzel at the San Mateo Branch to help you with any banking and financial services. She is very professional and courteous and will do her very best to provide the best customer service, so that you will walk away as a very satisfied customer. She helped me get loan approval quickly for some of the financial products I applied for and saved me thousands of dollars!”
“Hi, I've been considering becoming a new member since I have been with 2 different banks. what are the benefits? between banks and credit unions? especially with you guys.”
“Brian C. is an excellent employee; he is helpful, cordial, competent, and respectful. His GREAT customers' services need to be recognized and commended. Thank You, Tech CU @Palo Alto !”
“I used San Mateo Credit Union Auto Shopper and had an amazing experience. I was assigned Clint as my personal shopper and couldn't have asked for a better experience. I wish people knew about this service that the credit union offers. I'm so glad Patricia Reynoso from the EPA branch told me about it. Thank you San Mateo Credit Union!”
“Loan officerHanz LavagninoYou provided me with excellent service with the refinancing of my car, help me with the best options for my loan, kindness and a lot of respect, education, thank you very much”
“We came in on a Saturday afternoon without an appointment to do name changes across our 15 accounts, and Melanie spent over an hour helping us through the process with unfailing patience and kindness. When we hit a roadblock, she figured out a creative solution to allow us to get the job done anyway. Could not recommend Melanie, or SFCU more highly. Thank you!”
8:30AM - 5PM
828 Mahler Rd ste a ste a, Burlingame
Credit Unions
“Stopped in the other day and was helped right away. The staff there were super attentive and friendly. I was able to get in and out quickly instead of having to wait around forever. I'd given myself a ton of time for the errand, expecting it to be like most banking experiences, but I had great service and gained some extra time in my day. The ladies there were great. Pleasantly surprised overall!”
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“I have been a business and personal customer since 2017. Spoken to numerous personnel including managers about raising the amount I can deposit via the mobile app. Ben Gomez got the job done. Moving forward this will save us a lot of time as we were going to change banks. (Business)”