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“I have worked with Fiel Umengan from Provident CU for close to a decade. He has supported me through multiple car purchases, refinances, and general questions regarding vehicle purchases / loans.
He is beyond professional, and has always worked diligently to secure funding quickly when I have needed it, at the best possible rate, which has easily made me a long term customer.
My experience paying for the loans themselves has always been smooth as well, including Provident's handling of DMV paperwork from purchase through the payoff process.”
“I'm so satisfied in having a local bank which treats me like a human being! They're friendly, they're knowledgeable about your portfolio and not pushy on investment products unless you are really in a position to make a change, they contact you directly if something needs to be handled rather than having an ai chatbot message you without further contact, and they get you in and out if you really just need to get something done quick.”
10AM - 5PM
1105 Veterans Blvd, Redwood City
Credit Unions
“I had the pleasure of working with Jose Vasquez from the Redwood City Branch - he was extremely helpful and provided excellent customer service. I was applying for a new loan, and the process was seamless, literally took less than 30 minutes from start to finish and the funds were already in my account the same day. Highly recommended!”
“You guys are doing a really good job. I really appreciate all you guys done for me over the years since I had you guys I really like your guys‘s bank Montera credit union. Hope you guys stay open for a very, very long time and you guys are a good bank. I really like you guys I’m gonna stay with you guys for a long, long time.”
“A member of Montera (SMCU) for over 10 years now. This 5 star review is because Ashley (1525) was polite and courteous. As soon as she started helping me she greeted me, maintained professionalism from start to finish, and most importantly, left an impression of a true friendly service. I understand that it is something simple, but nowadays something as simple as that has become rare.”
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“Love this credit union. Member for 32 years. Smaller CU but they make up lack of size with great service. Man, I get treated like a real person. They have services that meet most of my needs. Rochelle, Anita, and Bob are amazing. I rarely get to their branch but when needed they have been very supportive.”