“Jeremy was extremely helpful in getting me the right storage unit. He took the time to explain the different sizes, prices, and rental options, and made everything very clear and easy to understand. His friendly and professional attitude made the whole process smooth and stress-free. Jeremy truly made the difference in my decision, and I really appreciate his excellent service.”
“I couldn't be happier with my experience. Manuela was incredibly friendly and professional, guiding me through every step of the process. She is the first impression and it was a great one. The facility is spotless, secure, and accessible which made everything so convenient. Truly, this storage company exceeded my expectations with their exceptional service and attention to detail. Highly recommended for anyone in need of reliable, top-quality storage solutions!”
6:00 AM - 9:00 PM
1 Dairy Ln, Belmont
Self Storage
“I have had wonderful customer service experiences with Stephanie. She has gone above and beyond to support me transferring units to a smaller unit, as I did not need my larger unit. She was communicative, helpful, did her best to help me out and completely understood the process and made it seamless. I highly recommend this facility and, working with Stephanie.”
“8/2023-Mostly a positive experience with checkout except their truck photos didn't show a big paint chips on the hood which I disputed before checking out. Checking in was mostly positive except the cashier was unknowledgeable about how charges would be badge if different from the original estimate.3/2020-I was so reluctant to use these guys after reading all the horrible reviews but I didn't have any other choices for an in-city move small pickup truck. Booked online the night before and price was reasonable. Moving day and visited store and declined the extra liability coverage ($10). Their online check-in and acceptance procedure was fairly painless. Although the photos they presented was the truck very clean and washed but when I got it the interior and exterior were a bit dirty but not a huge deal. I still took my own photos just in case. About 15 min and was out the door. $20 + $0.79/mile. 2 hours later and returned with gas replaced. A few extras miles was accrued and charged. I think I was very lucky compared to all the previous reviews.”
“I cannot say enough wonderful things about Public Storage at 333 O’Neal Ave in Belmont! From the moment you walk in, you’re greeted with genuine warmth and smiles that immediately put you at ease. The entire staff goes above and beyond to accommodate every request and truly works hard to make each customer feel valued and cared for.
A very special mention has to go to Stephanie—she is like an angel! She works tirelessly to make sure everyone is happy, and her caring nature shines through in everything she does. You can tell she genuinely loves helping people, and it makes such a difference. Whether it’s answering questions, walking you through the process, or finding solutions to fit your needs, Stephanie handles it all with kindness and professionalism.
This location is run by a team that truly embodies customer service at its best. They’re attentive, helpful, and always ready to go the extra mile with a smile. I highly recommend this Public Storage to anyone looking for not only a safe and convenient place for their belongings, but also a staff that treats you with compassion and respect.”