Electronics repair in Berkeley, CA

“Wow! We feel so lucky to have found Joe! He uses apple certified products. He is fast, efficient, VERY easy to work with. 100% recommend. Plus less expensive than the quotes from others who use off market products. He will be our go to guy for Apple repair. 5 stars!”

“incredible service, my keyboard stopped working because of a liquid spill and there was some serious corrosion in my logic board. these guys got it done in one day and everything works great!”

“Excellent service. The owner Sam was friendly and accommodating with fair prices. His repairs of my laptop were thorough and completed in a timely manner. Highly recommend coming here.”

“Was a bit worried after I paid for repair and my device was still not working but they took it in again free of charge to make necessary fixes to ensure device works properly. Good customer service.”

“I kid you not, this was originally going to be a one-star review.

My phone died on a Tuesday night. I went to this location on Wednesday morning at 10:30am. The gentleman told it would take three - four business days to fix. Great. I didn't hear from anyone Saturday so I went in Monday morning. The gentleman informed me that not only had the parts not arrived but there was no tracking information in the system. I was upset for sure, but ok. He said he would find out what's going on and get back to me.
More days go by, and I haven't heard from anyone. At this point, it's been a week with no phone. I call on a Thursday (eight days after I dropped the phone off) and there is still no update. I inform them the next day (Friday) that I am not pleased with the service and that I will come pick up the phone later. I get there, and no one is there.
I got back the next day to retrieve my phone and was informed that the parts were out for delivery. The gentleman I'm speaking with this time is a bit more apologetic and expresses eagerness to keep the phone and fix it. He informs me that if he receives the parts that day, he will fix it AND deliver it to me by 6pm. I didn't hear from him until much later BUT, he did fix the phone and delivered it to me personally. And the phone was in better condition (he knows what he did, thanks dude) than it was prior to.

The delay sucked, big time. I was totally put off but what seemed to be a lack of interest initially (yes, I know you can't work without the parts but there should be something in your system that informs you hey, this phone is still here) but was very grateful but the fix and service at the end.”